I want to leave a review, the bank staff did a very good job, they visited with my mother for 73 years, the woman patiently served us, opened an account and issued a card. Kind and helpful people work here. Thanks!!!
There is a constant queue in the bank, there is one cash register, an info kiosk queue, there is no help if employees with customers are at the checkout, then no one will help. There is no consultant .
kind and decent people work here, who always try to level the situation with their service, even if something is not very customer-oriented in the bank's office
There are always a lot of people, there are two windows that work, it feels like they go on break every hour, the attitude of the staff is disgusting, they are absolutely not friendly, they work slowly, and in general they do not want to work, but the same people have been working for a very long time.
Queues of 5 people - an hour of waiting!!! I paid for communal services, asked to put 50 rubles each on cold and hot. The girl, probably dreaming of new louboutins, did something wrong and, as a result, next month I received a fat for 270 rubles, because the water consumption is 50 cubic meters hot and 50 cubic meters cold! Plus, when I paid the fines, I did not specify the resolution and had to send the receipts by letter to the OPI. In general, there are no words - I got a mediocre one!!!
The work schedule is disgusting, it closes too early, only one cash register is constantly open, as a result of which there are eternal queues in the branch.