It's a terrible department, there's nothing to say. As if on purpose, the workers become slower an hour and a half before closing in order to serve as few people as possible, but at exactly 19:00 everyone is kicked out, even if you waited in line for 2 hours.
There are constant queues, you wait about an hour or even two to pick up the card. And you can't get to the deposit specialist for at least an hour. Terrible bank and service.
Sberbank is good, but it works for some reason from 10 o'clock, and everyone is also forced to pay for an apartment through an information kiosk.maybe this is right, but there are queues in the information kiosk, and the cashiers are sitting and doing nothing, is this right?
they refuse to serve the customer at the checkout and send them to pay at the terminal .although there is no queue at the checkout .and there are 4 people at the terminal
The service is good. I consulted about the card, the girl suggested everything, it was made quickly. The staff is friendly. The waiting time depends on the influx of people. The location is convenient.
The combination of multifunctional information kiosks and cash registers saves a lot of time. Competent consultants help with banking transactions. Staff attention to visitors with children and the elderly. Thanks to the walking distance, I visit regularly. Good design, comfortable wet climate. I recommend.
The service is not up to par. Constant queues. Everything is done with a smile on your lips, but you feel no attitude towards people. There is an information kiosk on the street, their bank branches, but they constantly do not issue payment checks because there is no paper. Living 50 meters away, you have to travel to other places. There is paper there, but there is nothing here. Is it really impossible to serve your own information desk when leaving? That's the attitude towards people and their work. I highly recommend it.
He does not work on Sundays, on Saturday the day is shortened, coincides with when I am at work, he works when I am free, he is closed. We have to look for other options. So it seems to be good there, but the schedule is inconvenient
There are always queues. They need a lot of signatures for each operation. Operators go to each other, it feels like the first time they see the programs they are working with.
The room is good, the staff is polite, but there is always a queue, and all solutions to issues take at least 1 hour. Maybe it's only in my case. But I am also writing a review on my own behalf.
Everything seems to be fine when it's open. There is a problem paying for something in the evening, the information kiosk either does not work or does not accept money. And recently I hung up and ate a crumb.
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дмитрий шавловский
Level 30 Local Expert
January 19, 2022
A convenient place
24/7 there are 3 points for receiving and issuing money