Belarusbank
59 reviews
April 22
The department wishes the best (((( There are always queues during rush hour. On 22/04, I went to buy Russian rubles, stood 45 m away, one cash register was working, only after a queue of 20 people, someone from the management bothered to open the second window. As a result: out of 11 thousand rubles, I was told that only 2 thousand rubles were available. The question is, when a person takes a room in the queue, why can't the person at the reception come up and specify how much and what they want to buy or exchange??? And in my situation, to warn you that the desired amount is not available..
There are a lot of employees, but there is little use((
By the way, there were no bills in the ATM itself, and it was not even possible to withdraw cash.
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1
December 3, 2024
We went with my mother to the bank branch 510/ 471, a polite employee at the reception helped to make the right choice (a ticket to a specialist).
We were served by Julia Alexandrovna Lukovskaya and the manager Elena Ivanovna Kuzmich, thank you for the polite, professional service!
I recommend this department.
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April 1
I went in to exchange currency with a one-year-old child, and came out with a first-grader. I realized that the pensioners in the queue are young people who are waiting patiently for their turn.
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June 14, 2024
A good bank branch, took out a loan, helped a lot with the selection and registration. Special thanks for the help and service of Julia Alexandrovna Lukovskaya. I recommend.
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March 23
The girl at the reception told me everything. Well, the bank is like a bank, queues and long waits
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June 19, 2024
As in the old branch, there are often queues at the ticket office. There is only one ATM and one information kiosk for such a branch, and there are often a lot of people too. Plus, they work around the clock!
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March 21, 2023
Excellent bank branch. I would especially like to mention the specialist girls from the second hall. They are very competent, competent, always help and professionally solve any issue. Thank you very much.
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2
December 18, 2023
I am mostly satisfied with the work of the employees. Especially in the 2nd hall. 4 because there are few cash desks and many customers. They don't explain it.
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May 13, 2024
An ATM and an information kiosk are available and are working properly. The entrance to them is immediately from the dressing room through the left door.
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September 14, 2023
The employee kindly helped with the exchange of money at the best rate. And for some reason, it went freely from the service entrance, and I was confused by the non-working hall there.
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November 21, 2022
Standard compartment. A lot of people, mostly the elderly... the electronic queue works every other time.. the service is slow, or rather sleepy. But if you're not in a hurry, then it's worth waiting. The staff is polite and knowledgeable. I would also like to adapt parking somewhere and it would be super!
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July 31, 2024
Excellent specialists, thank them very much
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June 8, 2022
The compartment is small and cramped. The service is good, there is a place to sit down while waiting in line. there is an ATM, an information kiosk, and a consultant. All services are provided at a water location.
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2
January 14, 2024
Kind, helpful people, no matter what problems they have, will help and advise....
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July 12, 2023
How can I not enter the queue forever
There are always no dollars
, maybe I'm not lucky
, waiting time is how lucky, if the junk is at the checkout, then it's better to go to another bank
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June 8, 2023
The staff is very polite and competent. That's why I go there. So as not to waste time.
There are queues. Just like everywhere else
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3
March 29, 2023
Quiet, cozy, calm and fast.
Thanks for the service.
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August 27, 2022
I visited this bank branch in order to close cards and accounts. The staff are competent and kind, they advised me in parallel on several issues of interest to me.
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August 23, 2024
Long service time.
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July 9, 2023
A good bank branch. As always on top.
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June 9, 2021
A terrible bank. There are always queues. When making a mistake, they sent the wrong invoice to the organization, a month later they came to correct their mistake, they redid it, but did not send new data to the organization. A nightmare, not experts.
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3
April 1, 2024
One window works for everyone. To change the currency, you need to sit for half an hour.
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1
May 2, 2023
A good bank. The staff is excellent
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1
September 4, 2021
The problem department has constant queues in the middle of the day and in the evening. A very small room - visitors dissatisfied with the wait are standing in a narrow corridor
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July 10, 2023
The department employee explained everything very competently.
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February 8, 2020
It's a terrible place. There is no electronic queue (there is one at the post office, there is one at the pharmacy, but not here). Slow maintenance. We waited at the counter while the "specialist" was wandering around somewhere. We plunged into Soviet bureaucracy. God forbid you get a student's card there - you will turn gray.
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3
December 23, 2019
There's always a queue. Is it really impossible to make an electronic queue? In summer, the air conditioner is still working, and in winter it is terrible to stand in winter clothes and even with a child. The consultant is good and adequate.
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5
August 31, 2022
Friendly staff
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December 28, 2019
Bank-McDonald's because the queue of collective farm thinking is not able to win, as well as at the post office. Employees are treated like slaves - how can they work with enthusiasm at the same time?
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5
April 30, 2021
The bank is in the city center, but there is no electronic queue. Modernization is required.
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3
January 10, 2020
It's terrible! There is no electronic queue, small room, long waiting in line. The service is very poorly organized.
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3
August 7, 2019
The department itself is so-so, there are a lot of people. But the staff working with legal entities is wonderful. I cover the other disadvantages with my work.
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5
November 8, 2022
Customer service and attitude.
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March 12, 2019
Terrible disorganization. Absolutely uninformative signs with a list of operations, in connection with which you can stand for a long time at the checkout, which eventually will not be serviced. Paying for the services of the registry office has become a real problem. Sorry for the time spent. I hope that the work of the department will be organized properly one day.
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5
December 17, 2019
The Stone Age... There is no electronic queue, there are few working specialists. Nobody regulates anything.....
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4
October 26, 2019
It's terrible ((( 1-2 windows are constantly working, huge queues. It is a pity for the girls at the cash desk ((( The bank's management needs to change something, in the 21st century it is simply unacceptable to spend an hour or more in line at the bank.
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6
December 4, 2019
I advise you to start working. And not like in the movie "Girl, do you know how to do something fast? Yes, I get tired quickly."
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3
March 30, 2021
Good angular location..
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1
January 28, 2020
I don't like this department, although it's no different from the others. Five windows, one queue, always swearing.
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May 1, 2020
A bank, like a bank, there may be a lot of people, then you will have to stand in line
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June 26, 2021
It is strange that there is no electronic queue
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September 10, 2019
I would strongly advise Belarusbank not to go in, not to do anything there, it is a terrible organization, deceivers and offerists
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August 14, 2019
It's small, there are always queues regardless of the day of the week, you waste a lot of time... but - nearby!
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4
September 18, 2019
Terrible queues! At first, I stood in line for half an hour, and then I was told that they were restarting the software, it was necessary to wait a little longer.
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3
January 10, 2020
There are always terrible queues! Only the left wing works for individuals.
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September 9, 2019
Don't even bother at lunch...
all the grandmothers of the local area are there and the office lunch too
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3
September 20, 2018
They work slowly. I took the plastic card, so they managed to lose it. I had to come back a few days later.
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3
October 29, 2019
Uninformative pointers on windows. There is no electronic queue in 2019. Too much time is wasted
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3
September 28, 2019
It's a strange department, I don't like that there is no electronic queue. And the working hours are confusing.
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3
October 23, 2019
Quickly and very politely.
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