Even with the issuance of service numbers, they manage to create queues when all windows are open.
The "+" is clean, 2 information kiosks with a bill receiver inside the branch, 1 information kiosk with a bill receiver on the street and an ATM. There is a consultant who is very polite and ready to help, but sometimes one is not enough for everyone. 3 operators to work with clients on concluding contracts for opening/closing accounts, and issuing cards. The staff is polite, clean.
After the renovation, the Belarusbank branch became much better. The introduction of an electronic service for customers allowed us to streamline our work. The bank's employees are friendly. At the same time, it is necessary to pay attention to timely air conditioning, since with a large accumulation it is sometimes difficult to breathe.
A so-so branch of Belarusbank. There are few windows, stuffy and cramped.
The main disadvantages: it works from 11.00 and there are almost always queues.
For such a large area, a small office with 3 windows is clearly not enough.
Strangely enough, the bank is not overloaded in the evening, the waiting time is not long , the staff is polite, the service is excellent, everything inside is clean and tidy
I recommend this department!
Good department and excellent service, polite and pleasant staff. I would like to express my deep gratitude to the leading specialist Oksana Fedorovna. He explains it very competently and clearly. I would like to meet more such people in other departments.
The renovation has had a positive effect. I think the most significant thing is adding an ATM and taking it outside. Now there is less crowding inside the room. And so everything has become beautiful, it is pleasant to be served in this institution. The staff performs their duties well, and the work has become more coordinated. The waiting time depends on the workload of the specialist. Only the room itself is not large (at the moment the only bank in the town), for a town with a large population, I think we need a room two or three times larger in area.
The repair has been beneficial!! Everything is fine, there is enough space , there is no sense anymore ! We approached the fact that we took the ATM out into the street very competently !!!
The most disgusting bank in uruchye. There is no such waiting time anywhere. Even if there are 5 people in the queue, 1-2 windows will work and you will have to wait at least 40 minutes (usually more than an hour) until the cards / loans/ installments are issued. And the exchange rate is the most unpleasant for currency exchange.
Modern interior,sofas for visitors,3 cash desks,information kiosk in the hall and on the street,ATM..I liked everything.The only negative is dirty floors..
There are always queues here. Once, the infokiosk "ate a bank card." They returned it only at the end of the working day - I had to stop by again.
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Anonymous review
December 1, 2019
I've seen the head for many years. I admire her work with clients. Just a good girl. The man is in his place. And I am very sorry when I see open rudeness on the part of customers. Thanks for the great job. When the state already evaluates it in monetary terms. Salary.
A compartment for those who like queues and do not like comfort
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Anonymous review
March 30, 2020
It's a disgusting place, the queues are huge, (why did you create these electronic queues-burn in hell) some bank employees are boors. But only those who are over 30, young girls are very polite in communication. Of course, the claim should be addressed not to this particular branch, but to the board of Belarusbank!! You're disgusting! I hope that what you have created will eventually destroy you!