Everything is fine, they helped to make a bank card, everything was explained, everyone helped politely, agreed to wait. Nice staff. Of the cons, I wanted to add that one window is for such purposes, but if you look at the size of the room, it's understandable, I don't know what you're writing about the queue, everything is fine with me, all the booths are working.
A convenient bank with a convenient schedule, several times it helped us a lot that it worked at the right time for us. The staff is polite and ready to help
Firstly, it is Belarusbank, which in itself is already bad. Secondly, there are queues. Thirdly, the consultation itself does not know many things often.