Only two cash registers are open.
No matter how many times I come, there are always a lot of people. Saturday is a common day off - it's also a day off here!
I came to get a student's card, which I ordered online, it turned out that I also needed documents for children. The message about the availability of the cards says only about my passport.
The opening hours for Saturday, 04/26 are also incorrect. In fact, it is working- on Yandex Maps it is indicated that it is not working today.
They came to get a card for a child to school, spent an hour, sent home to fill out on the website, again came to the bank with a small child for a card and sat for an hour again
Terrible service
Most often it is not possible to replenish the balance freezes, the last time I wrote that the card is not working. I called the bank everything is fine. They said well, it happens. The receiver accepts one bill at a time, then perform the entire operation for the whole.
I have been serving in this department for more than 5 years.
I like the department. All problems are solvable. The service is good. There is an individual approach.
Of the five windows, only one works, the queues are simply huge, the operator is unprofessional, the payment for the apartment was accepted once for 45 minutes! And only because she got it wrong, you see. .In general, the service is of a lower level.