Danilyuk Raisa Mikhailovna (according to her, she has been working for 40 years) is not a specialist in her work, but her partner (she answers rudely when you call on the phone and hangs up). Please take action and punish these employees.
I am glad that you can change the currency. There are usually no queues as such, or maybe two people at most. Usually everything is fast there.
The only small disadvantage is that the first time it does not always work out where it is)
This branch meets all Belarusbank standards. As far as I know, it works around the clock, though with lunch breaks. There is another branch in the next building, where the ticket offices are.
The most terrible department in terms of service. Proctically, they try to send each visit to another branch, which is located near the ticket offices. (((