Issued a PO card. They said you can get a certificate for accounting in about three hours at any branch. After the time expired, I came to another department where I found out that I could get a certificate no earlier than the next day. It turns out that employees mislead customers and do not know the information.
The best department. The staff is always polite and pleasant. Quiet and peaceful. I only go here, although I live far away, I used to work nearby and since then only in this department.
Disgusting service!!!
I broke out at my lunch at the nearest branch to apply for a loan. I served 40 minutes, I was alone in a bank branch and could not help in any window (2 windows were working). Only then did the woman say that she would have to wait for the end of her lunch. What kind of service?! Why can only one person in the entire bank apply for a loan? Why is there no substitute for him at lunch, when a lot of people go to the bank for lunch in their free time?!What kind of recruitment is this?! One woman volunteered to help, but the bank's app wouldn't let a third-party customer in! It's just a nightmare! He left angry and dissatisfied with the quality of service!
Information kiosk inside and in a separate room outside. ATM machine. The exchanger. Department with e-mail.queue, which is convenient. There are long queues on paydays. There are chairs to sit on. A good department.
The staff is polite, the employee on duty is accessible and quickly helped in solving the necessary task! In this department, you can solve any task! However, sometimes the electronic queue takes a long time to move forward - with a larger flow of customers
The money is delayed for 2 days, and I need to repay the debt, the white house has already sent a long time to the bank to receive the money, the bank is delaying this money so far 1 star
A simple ordinary compartment. The specialists are polite and correct. They explain it intelligently and simply to an ordinary person. There's nothing bad to say
The problem of exchanging Russian money for bunnies .Even the union state does not need the Russian volute.I am not saying that it is not possible to put money on a card in Minsk at all rubles
They quickly changed Russian rubles. For cash-no commission. From the map, the World is minus 15%. You can change from the card to no more than 500 bel rubles per week!!!
They exchanged Russian rubles for Belarusian rubles in this bank. On the receipt, the rate was 28p. They did not immediately count, but then they divided the money spent and the rate in the bank turned out to be more than 35p. They were saddened
A good compartment, spacious. Like everywhere else, there is an electronic queue. The girl with the broken arm, the receptionist, seems to be a very pleasant and competent employee
Everything is fine, but there are a lot of visitors at lunchtime. I would like more working windows at this time, otherwise sometimes you can "kill" 35 minutes.
Wonderful service....The staff is professional, polite, helpful and understanding. In general, my advice to anyone who will read this review....open accounts only in Belarusbank. I have not lived in the territory of the Republic of Belarus for 21 years....but I am a citizen. Not long ago, I came to Minsk with friends from Sweden and fate bumped us into banks in Minsk. The only bank where we received really adequate and professional assistance turned out to be BelarusBank. That I and my friends from Sweden were very satisfied. Moreover, we applied to different offices....but the staff were on top everywhere.
Convenient branch on Marx. Four points for the lack of an electronic queue. This often leads to debates between visitors, when a person tries to take a queue at several windows at once.
There are long queues at lunch.
Cashiers never know anything, and they don't want to do anything. Long queues of employees. This is the trademark of Belarusbank. I do not recommend it to anyone, avoid this bank...