VERY CUSTOMER-ORIENTED PROFESSIONAL STAFF. NICE TO BE SERVED. A COMFORTABLE, DESIGNER-DESIGNED ROOM. THE EQUIPMENT AND FURNITURE ARE VERY WELL ARRANGED. AND IF THERE IS A NEED TO CONTACT THE BANK, THEN I GO TO THIS BRANCH. HOWEVER, I AM A CLIENT OF ANOTHER BANK.
After the repair, everything became very beautiful and convenient! But! Now all payments that could be made through the cashier are sent to be made through a vending machine, although you stood in line at the checkout, and there are a lot of people to the vending machine
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Anonymous review
April 28, 2021
I found a Velvet bank card, presumably a pension card. I dialed the bank and offered to leave my number so that the cardholder would contact me and pick up the card. to this, the consultant told me that we do not work like this, bring it to the nearest branch and hand it over. i.e., trying to do a good deed for the bank's client, the bank itself does not go to meet its own client, thereby forcing me to waste my time and my funds. in other banks, there has never been such indifference on the part of employees and the bank itself.
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Татьяна Р
Level 10 Local Expert
June 27, 2023
The job is set abominably. There is 1 ATM with cash. Kilometer-long queues. Is it really impossible to put another 1. and unload the flow. At least 2-3 in other banks.If all banks start working at 9 o'clock, then this one starts at 10 o'clock.We are waiting for the work to improve. It is better not to go there during the period of payment for utilities. Queues.
The last time was quite recently. I really liked the service, which is not strange. They couldn't solve the problem right away, left the phone, called back, came the next day, served without waiting in line, everything was very polite and fast. Thanks to the staff.
There are always almost queues.
How are they doing there ?.. I can't even imagine. Technology has stepped forward.. Granny..They are trailing behind. Especially when you need to pay through the info kiosk.. everything.. This is Don Quixote and the mill.
The consultants are not very friendly, although they do their job. Constant queues. You can come when there are few people in the hall and wait a long time.