Belarusbank
115 reviews
January 7
It is very spacious, clean and fresh, as well as excellent and competent staff, I envy their patience, especially the woman at the reception, who very often has to deal with pensioners at the Cash-in information terminal.
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March 28
It took an awfully long time , I sat for 30 minutes while everyone talked . It is better for a person in a late - term position not to go to such institutions . Especially when one window is open , everyone else needs to drink tea. ,
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March 28
I am not a bank card holder. But in this bank, I paid for insurance and made currency transactions... No queues. The girls provided accessible explanations to my questions.
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January 12
They served us to the fullest, quite quickly , polite, thank you, keep up the good work.
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July 10, 2024
It's a great place. Only professionals work. Everyone will tell you. The waiting time is short. There is a trick - make an appointment at a certain time, and you will be accepted. Definitely, I recommend it.
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December 23, 2024
The waiting time in line at the checkout is always more than 30 minutes. If you value your time, it's better to find another place for payments
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April 30
I thank the branch manager for her help in finding a non-analyzed currency card in other branches of the area)
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September 4, 2024
There are a lot of people all the time, only 2 windows are constantly working. One thing causes Valya to exchange and you sit like this for 20 minutes and then the man who came 2 minutes ago went. You can sit for up to 40 minutes. And the staff is constantly at lunch. One of the advantages is a female consultant who sends everyone to the self-service terminal, but sometimes it is payments through the cashier that are needed. 37 minutes and lo and behold....it's good that there are sofas and air conditioning
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2
June 8, 2024
Standard bank branch, all kinds of manipulations for you. I recommend considering installing an information kiosk with a bill acceptor on the facade of the building -some of the issues with queues will be removed
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November 25, 2024
I had to change my bank card, I came to this bank.. Thank you very much, you suggested which card to choose, what time you can come to pick it up...I liked everything very much.
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April 30
I sat there for an hour, the number was never called, I had no dealings with this bank, and I definitely won't have any more
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May 4
The branch is next to the house, very convenient work schedule, until 20.00, sometimes queues, but within 20 minutes I am usually serviced, I like it
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June 25, 2024
A beautiful compartment. That's all that can be said about him. Of the 4 windows, only one was working. I had to wait in line for 40 minutes. It's good that the air conditioner is working.
The staff is polite.
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August 9, 2024
Who could have predicted, but when making a card, opening a new account and changing the phone number to a new one, the old phone number will still be saved in the system.
And I do not know of any bank where the mobile application and Internet banking were different products, where you need to register through one place or through another place, respectively. That an up-to-date phone number works for m-banking, and an old outdated phone number works for Internet banking, which was changed in my presence at the bank.
Are you serious? And in order to restore your username, password or change your phone number again, you need to go back to the bank's office.
Now I remember why I haven't been a customer of your bank for more than 15 years.
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October 22, 2024
To change money, you need to wait in line for an impressive amount of time! Why not make a cash register only for exchange transactions, and if there is anything else you need, then let them be in the electronic queue again.
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March 27, 2024
The service is excellent, but there are always a lot of people. It always takes a lot of time to visit. Maybe we should add another branch to the neighborhood? But the ATM is almost always working. Thanks for that.
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February 8, 2024
The best branch of Belarusbank! Under the guidance of my Ekaterina, the department has been transformed and has become a favorite place in the area!
Keep it up
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November 7, 2023
I was here once, so my opinion is very subjective and depends on the specialist who served. But I didn't get a thorough consultation and, in principle, I had to wait a long time. But the big plus of this bank is that it is in this area. Because the nearest other bank is 10 or 12 minutes.
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June 5, 2024
As usual, there are a lot of people here. There is no outdoor 24-hour information kiosk. This is a huge disadvantage. There are none in the area at all
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September 20, 2024
A modern and convenient bank branch. They work quickly and have a friendly attitude.
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March 4, 2024
Excellent bank branch, all employees are very polite, competent and friendly
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3
March 21, 2024
Because of the specialist, I had to come to the branches THREE TIMES to liquidate the card and close the bank account. I am dissatisfied with the service in this department
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3
September 23, 2024
Excellent service. The lady at the reception will always help to curb the machine
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September 28, 2022
A large bank branch. It's spacious inside. A consultant serves at the entrance, the queue is electronic. There are a lot of specialists, you don't have to wait long! The specialists are polite and friendly. Inside the information kiosk, outside the ATM.
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May 21, 2021
A normal department. Comfortable, neat. Relatively long service due to the electronic queue. Information kiosks, terminals. There is not enough ifnokioska / terminal on the street with a bill acceptor working 24/7. Experienced staff
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July 19, 2023
At first, I waited for half an hour until she served the grandmother with her utility bills, after which she sent me, like there was not enough data, went to a nearby bank and paid without problems
They will dial it according to the ad.....
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November 3, 2024
After 17.00, the queue is incredibly long, there are a lot of people, there are few staff
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May 12, 2022
A very convenient compartment. In summer, when it's hot, the air conditioner works. It's warm in winter. There are soft sofas for visitors, an electronic queue. The staff is extremely polite.
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3
May 27, 2024
The bank, as well as other banks of this brand in Belarus. Grannies, grandfathers ...... and all in this spirit)
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1
October 1, 2020
The bank is after repair. Electronic queue. Two halls: for working with clients about cards, deposits, etc.; a hall for conducting monetary transactions.You can pay yourself through terminals, there is a terminal with a bill acceptor. If you can't pay, a bank employee always helps (a middle-aged woman - thank her very much!)
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3
February 9, 2022
There are practically no queues. The girls work nice, with a sense of humor. It is comfortable to be in the hall even while waiting
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February 1, 2022
One of the worst branches of Belarusbank. The location is inconvenient. There are no special queues, but the staff works in such a way that one payment can take an indefinite time. Cashiers are trying in every possible way to get the visitor to the terminal. Consultants solve any issue slowly, constantly running to the elders for clarifications... The best thing in this branch is an ATM)
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1
July 16, 2023
The nearest native branch at the place of residence. Professionals and good people 😉 We are together!
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April 17
An ordinary branch, no worse or better than the others.
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July 11, 2023
Very long service with low workload. And the mode of operation leaves much to be desired
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March 31, 2023
For the entire period of residence in Minsk (seven years) I use the services of this branch the most. The service is very polite, there are no long queues.
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3
August 23, 2024
very kind consultants and employees
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December 14, 2024
The norm
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1
September 21, 2022
Everything was done quickly, excellent department, pleasant staff! Thank you for trying your best for us!
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November 22, 2021
It is a wonderful department, very bright and what is most important for me is the presence of an electronic queue. You can pay for all services and repay all loans.
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June 27, 2022
My favorite place, with my favorite staff led by my favorite supervisor!!!
Yandex asks you to write something else: Belarusbank, less bureaucracy and be closer to Customers!
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October 28, 2023
Good service. But if I get into rush hour, I leave. It's stuffy.
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2
February 28, 2024
Polite, helpful staff
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1
March 22, 2024
You need to take a ticket and wait , but the service is good
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October 17, 2021
Recently renovated, opened very clean and tidy. They serve you quickly.
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3
August 20, 2023
Everything is fine, they will always help and make you feel better.
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November 16, 2022
A good branch, a lot of ATMs inside. Two accept cash. On the downside, there is no ATM with a bill acceptor on the street.
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September 18, 2023
The service is at a high level.
I am satisfied with the visits.
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February 4, 2024
A small bank. Of the disadvantages, there are few places.
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1
June 17, 2023
It's nice to wait in line when you're sitting on comfortable sofas
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