I want to thank a specialist named Benito, who helped me figure everything out, did my job efficiently and quickly and I managed to do my business, thank you for such a staff, I wish there were more of them.
I served one client for as long as possible, communication is developed by 0 percent, if they ask for help, then the bank employees consider it mandatory to roll their eyes, I stood in line for 15 minutes so that they closed in front of me for a technical break, fine!
The department is poor, it can be seen right away, in some kind of backwater, but the consultant is doing well, he is working out. Many thanks to Benito's consultant, who helped save money on transferring from one bank to another
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Олег Ермолаев
Level 5 Local Expert
April 5, 2024
The consultant, whose name I did not remember, clearly, structured and explained in detail several possible ways to solve my problem. Thank you for the choice that was offered to me. The staff is young and competent. This is not the first time I have applied to this department - I always leave it satisfied. Thanks
An excellent consultant, helped me make a translation of the Epip, Benito, thank you! It's a pity that such a good employee works in such a poor department
I would like to express my great gratitude to the specialist Maria! 03/23/2022 Maria is the only one who calmly and quickly helped solve the problem related to the payment card. We have been trying to solve the problem for several days in different departments and with the support service, but everything was unsuccessful and only Maria helped us. Thank you so much for your highly professional work!
To stand for 15 minutes in a common queue of 3 people at 2 cash desks and hear that there is no currency was not very happy. If there is no currency, you can at least hang an ad at the entrance. But 2 minutes for workers to print and hang is a lot. It's easier for people to create and defend queues in order to hear it personally from a window employee
A local branch. There are a lot of pensioners in the area, so queues are frequent. Pensions, communal services... But a very good consultant girl. Helps them cope with the self-service terminal. Kind and responsive
A cramped room. There is no electronic queue. There are always 200 grandmothers crowding, each of which takes an hour to service. Only the staff saves.
The most backward bank in terms of modern technologies in Belarus. In order for an individual to check the receipt of funds for the r/ c, you need to come to the branch where the r/ c was opened and stand in line, before making sure that the window is right because not all cash desks can do this, but there is one queue for all Karl cash desks. We have not heard about the separation of flows using an electronic queue in this department, and there is no consultant.