The staff is helpful. No one will be rude, they will help in any situation. The service is fast. The queue is moving fast. There are air conditioners in the heat, there is a place to sit and wait
It is located near where my mother lives and I often have to visit this branch and there are never many people and the employees are polite and literate
I have not yet had a chance to go to the bank itself, but I have repeatedly used ATMs and an information kiosk. There is always money, a coupon receiver is installed in the information kiosk, they are located on the street and are available around the clock, which is very convenient and allows you to perform most operations at absolutely any time without contacting the bank itself.
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Level 3 Local Expert
August 25, 2023
The most terrible separation of all that is. The employees are not competent. It feels like they took you off the street, put you to work, forgetting to tell you basic things (how to make a payment)Sadly. The girls still manage somehow, but the male team does not understand the essence of the work, unfortunately...
Not a bad department . As usual, there are not enough employees every hour . Half of all windows are not working. It is especially annoying when the department is open from 11 o'clock every Thursday. Although all branches of Belarusbank do this. In general, like all state services, nothing good. And some departments have introduced a LUNCH break.
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Alesgood
Level 5 Local Expert
February 19, 2023
Fast service. Everything is fine, the usual department. However, ATM bills are often only from 50 rubles.
Everything was fine with me here. And the head of the department personally helped with the paperwork on a preferential housing loan, and a specialist named Kotik always did her job with desire and good-naturedness. But now they seem to have been closed?
a standard Belarusbank with its own queues. Somehow I came a minute before closing time - and nothing, everything is fine, they work until the last customer ☝️😊