Savok savkom. Imagine, the department is closed for lunch. Plus, when the grandmothers go for a pension, there is one queue for 3 windows.... I have to shout.... "who is the extreme one". The most terrible department in Minsk
The staff is polite, but on payment days you can get stuck for a long time. Consultants are very helpful when paying at the info kiosk. Air conditioning is available in summer. A small room.
I really don't like it. There are only three cash desks, and you can pay utility bills or exchange currency at 2 amps. There are always queues. The 3rd cash register is for insurance and deposits.
Very often I see swearing grannies and women who think that they can do anything just because they gave birth to a child. The staff is normal, they will tell you, they will help, but there is not enough space, so 4.
There is such a small department in a fairly large area, and even the politeness and courtesy of the staff do not save from the negativity of visitors.
the only advantage of this department is that, as a disabled person, I don't have far to go to it when I need to pay.................. Otherwise, it's a minus