Just terrible service. At first, at the entrance, the consultant seems to say that the issue can be resolved. But only at the checkout. You're standing in line and they can't actually help you at the checkout either. Misunderstood initially. And this is not the first time. Half of the payments were simply canceled. Honestly! It's just awful. There are no words
It is inconvenient to go up to the 2nd floor. The room is small. There was an ATM on the street, they took it off. And mostly elderly people go to this bank. Sometimes there's nowhere to sit down.
Yes, this is a complete kapets. Moreover, extortionate interest rates from banks, exchange rates, etc. are also being ripped off out of the blue. I came to put dollars on a dollar card. A young kid was sitting in the window. I gave him a card, told him to put dollars on it. So he either out of inexperience, or got loose on the first working day - he changed dollars into rubles and put rubles on the card... Did they tell you to change the money and then put it on the card? No! I lost 10 rubles on his manipulations.. It's because of such employees that you don't trust bank employees, every time you expect to be cheated!
The service is good...The EMPLOYEES answer the questions correctly and clearly... they help and prompt in the case of a particular banking situation...
A half-broken high porch, not adapted for the ascent of physically weakened persons and the disabled. At the same time, three organizations (post office, shop and bank) are located in this part of the building and no one cares about the above problems.