A beautiful branch with the most comfortable service in the very center of the city. There are a sufficient number of cash registers and workplaces, which helps to avoid queues. Friendly and competent staff: all services were provided quickly and with the most competent advice. I recommend it!
The bank's always friendly staff, professionals in their field, will answer all questions. Comfortable service conditions. The best branch of Belarusbank in Grodno!!! I recommend it!
A beautiful and empty compartment. The building has several entrances along the street, for different departments. There are few people, so the service is fast. There is a bank employee near the terminals who helps with the terminal operation. The repair is good. It's nice to be there.
In principle, the bank is good. Just a lot of doors 🤔until you figure out what, where, and to what🤯
But there is a consultant who will tell you everything .
The women are sitting very unhappy, I went to the security service in the morning, there is no queue, I waited for 15 minutes and three windows are free. They allow themselves to be addressed as you
Very competent specialists. Consultations in "Russian", i.e. there is simply no place clearer, which is not a little important for an ordinary person. We bought an apartment, we were registered with a specialist Natalia Alexandrovna, this woman is just God, it was the impression that she experiences every transaction as her own. Thank you very much
Excellent service and attitude to customers, the staff does everything according to the fact and according to the rules. They will always help and tell you how to deal with the problem. But I do not advise you to take a loan here, you will have to give the money back.
Excellent service, there is an information kiosk inside, an ATM and an information kiosk are available from the outside of the building, the staff is responsive
Everything is for the convenience of the client. Comfortable waiting and politeness. Competent staff. Solving all problems quickly and intelligently. Thank you.
An attempt to replenish a personal card account through the only information kiosk in the whole city (district center) took more than 40 minutes of waiting in line and more than 15 minutes of fiddling with the information kiosk (it does not accept banknotes the first time) and as a result, I could not replenish the card account for the required amount. And that's not counting the road from home and back. And after that we will talk about what is the best bank? Although it is a pity for ordinary employees, they try to make customers happy with the work of the bank.
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артем соколов
Level 3 Local Expert
July 23, 2024
It was a very long wait, 2 people were sitting in the bank branch, including me, and I waited in turn for almost an hour. Awful.
The bank has a good atmosphere, pleasant service, the service provides training if necessary, the space is spacious and at the same time modernly used.Inspires confidence.
There is one employee who talks very rudely and does not really explain, to be honest, I do not want to serve such a person, I need to find out the last name.
Constant long wait for service.
40 minutes with a queue of 6 people and a count of 4 working windows, this is not normal.
If you can't handle it, ask for more staff
There is a feeling that they are working very, very slowly on purpose)
A disgusting bank. They work very slowly. There are 6 people in the queue, I sit and wait for an hour. A terrible bank. And the services are disgusting.
The queues are small, but they manage to make a grandiose jam out of it. Making a card (a routine procedure!) took 30 (thirty, Carl!!!) minutes. It is also difficult to get through by phone for inquiries. the attitude towards the client is not bad, even benevolent in places, but everyone works relaxed and without straining. Conclusion: failure(