In general, it is a good department, there are many specialists, they serve promptly, there is a place for children to play while waiting for the queue. Compared to other departments where I was much better. But queues... it happens that you have to wait 30-50 minutes.
A great branch right at the exit of the subway. In general, like everyone else. There are restrooms for visitors, as well as children's corners where your child can draw or play while you solve your questions.
The staff is polite and considerate.
A state-owned bank, what can be compensated for here?!
Steady, unhurried work, and lately with the arrival of pensions and retirees, it's a quiet horror... Everything has become even slower and sadder...
I do not recommend it!