In general, considering the region, not bad. Responsive consultants, well done. Maybe I'm lucky ... Of the minuses: there is only one terminal that works with both cards and cash, and it works only in "one way" - accepting payments. It is necessary to switch to universal terminals working in both directions. And there should be at least three of them in order to exclude queues.
The leading bank in the Republic of Belarus has such ancient equipment as if it returned 30 years ago in the nineties now contactless NFC payment is being introduced everywhere and everywhere, and here in this bank and not only here but throughout Belarus there are old ancient ones that no one needs and it's a pity to write them off and no one needs them it's like old computers with modems , it's like a suitcase without handles and it's a pity to throw it away and no one needs it even for free at the present time in commercial banks and then things are much better than in the main bank of Belarus, how do they position themselves, let's say I forgot or lost the card with a special contact payment but the card is tied to the phone I can approach terminals in normal banks and all the same the operations are performed via the phone and the card is ordered in 10 days to receive it here, on the contrary, you need to stand in line to perform the operation customer loyalty is absolute zero since the ancient equipment
Thank you very much, everyone .....
For your sensitivity, for your attentiveness, they will find an approach for everyone, this is very important... Thank you very much.
I would like to express my gratitude to Svetlana Egorovna Mukhina, an employee of the bank. For professionalism, attentive attitude, kindness and sincerity!
I don't know why everyone is coming here.
This is not the best bank, despite the fact that the staff is competent, responsive and friendly. And he's also cute)))