Belarusbank
44 reviews
February 28
It's just terrible, it takes half a day to get a card ready, first get to this wilderness and then stand in a wild queue, my mood disappears when I have to go to this bank, there are no questions for the staff, but the central bank's management does not respond to customer complaints, just unsubscribes.
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January 13
The queues are terrible!!!After replacing the passport, it was necessary to enter fresh data into the isi, I waited in line for more than an hour to make changes within 2 minutes.
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October 2, 2024
1) The staff is gorgeous, they will help you.
2) The queues are terrible.
3) It happens at times that they do not call in turn, or even jump over you at all.
It is strange that there is only one Belarus bank for the whole 7, and for some reason it is in the wilderness of the 7th
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1
February 24
The service is fast, but it's hard to find - there is no direct entrance through the courtyards.
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1
December 30, 2024
The most helpful and kind staff!
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January 7
the staff is nice and helpful
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April 5, 2023
There's not even anything to say here!! Very responsible staff! They will always help, explain, show and tell!! Polite and pleasant girls all! And by the way, they are patient! Only 5+)
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5
October 7, 2024
A good team)) polite staff
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May 14, 2023
Super polite and competent staff. They will always help in any situation. Well done! You're doing a great job!!!
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4
December 17, 2023
20 people, 1 ticket office... perfect.
There are no questions for consultants, they will prompt, help, and advise.
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May 31
very kind staff
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October 11, 2024
A slightly compressed room , not very convenient when there are a lot of people . But on the whole it is good .
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April 22
Excellent bank
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March 22, 2024
This is the worst place, even with an electronic queue, you need to spend a lot of time!!! Just tin!
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2
February 5, 2023
The best staff of all the banks I've worked at.The employees have been working there for many years, which means that the head is excellent.
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3
May 23, 2023
Very polite and attentive staff, professionals in their field.
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2
October 22, 2023
Waiting in line for a very long time. The staff is pleasant, qualified
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1
March 3, 2021
Good staff, everything is very competent, but as always, the bank does not have time to take everyone, for example, people work until half past four., But you need to go to this bank in the end, you come sit for 50 minutes in the office and at 6 o'clock several 3-4 people are told to wait and you need to pay or find out something exactly today how is it in in February, Friday, Saturday is a working day for some and in the end I did not pay and was not there, in general everything is not very bad, well, the working time made me write more than once and still I will write , it is necessary to 7 because until you get there, plus the queue is not concepts, the location is not what you will not do
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July 17, 2021
The most brazen bank in Belarus.
Treating customers only the way the bank wants. He never goes to meet his clients halfway. Just rules, rules and regulations.
I transferred a small amount from another bank's card to a Belarusbank card. The transfer was made through the ERIP. The money was needed to quickly resolve the family issue. I note that the money turned out to be the last. The card was not replenished within 2 hours. I decided to call the Belarusbank hotline. And I get a response, the money will be credited at best the next day after 18:00.
I think it's just terrible.
Everything has become much faster in life.
I have performed similar operations on other banks' cards more than once. The maximum transfer time is 30 minutes. And for this, these banks have a lot of respect.
Life forced this operation to be carried out on the Belarusbank card and congestion.
Please kindly change the situation. Otherwise, I will write such letters regularly and to all authorities.
Believe me, customer loyalty is earned by thinking and acting about customers, and not in a way that is convenient for the bank. Change your attitude towards people. And it will come back to YOU a hundredfold.
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September 13, 2022
Every time I come and see a lot of people waiting in a huge queue. It is not clear - either the staff is working slowly or there are just a lot of attendants in the queue
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June 12, 2023
Excellent Belarus bank, friendly staff
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4
July 23, 2022
The staff is polite, but there are always a lot of people...
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January 9, 2022
Excellent bank, good staff, friendly and work fast
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7
October 3, 2023
Service. Attitude to customers
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3
November 13, 2021
There is always a huge pile of pensioners by the end of the month at any time, experts are on fire, well, the course in this bank branch is not encouraging...
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6
July 12, 2022
Very poor service to the sea and people are called as they want, not in a queue!
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September 10, 2022
Good service, good specialists.
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January 6, 2018
They work well, politely, diligently. Most of the staff are professionally trained and able to perform even a complex operation. Perhaps it is the corporate merit of the entire ASB that all departments, including this one, are working properly and well.
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8
January 12, 2022
If you don't remember, it's always busy, it's not possible to get through
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August 4, 2023
Ок 👍
3
October 18, 2021
as there was a savings bank from my childhood, so it remains...
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July 30, 2022
Long queues
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September 5, 2021
Electronic queue, cozy.
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7
July 10, 2020
Convenient location , courtesy of the staff
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6
September 12, 2022
Our bank
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4
March 3, 2020
The queue is full, but the consultations and service are on top
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April 3, 2020
Very pleasant customer service👍👍👍
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6
November 17, 2019
Such a big area, where there is trouble, scales, bullying.
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December 12, 2019
A well-organized team
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August 17, 2019
Competent consultants
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8
August 4, 2019
Not a bad bank in terms of service
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September 13, 2019
Poor service!
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December 11, 2019
There are always queues
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September 6, 2019
Long queues(
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