The most unfortunate branch. The ticket office schedule is set up so that it always accepts only 1 at Lunch. And the second is only individual service, You come at 13:00, take a coupon for payment, you are in the 3rd queue, but you will not leave there faster than 40 minutes later. The workers are barely working. One generally uses a computer mouse upside down. They come to hand over the proceeds without stopping and they are always accepted first without waiting in line. The air conditioner is always frying at all, which is 30 degrees in the compartment. I do not advise, if possible, do not go there
An excellent department, but not enough for this area, the staff and consultants are above all praise. They will always respond politely and help. They will explain it individually.I want to thank the consultant for the human care: I went in and it started to rain for a long time, she gave me an umbrella and it was a salvation for me!!! There are very few such people.
After taking the ticket to the cashier and sitting for a while, as it turned out, the electronic queue did not work.The payment at the cash desk could not be made (specifically in my document it was written payment through the cash register), the "specialist" asked a couple of questions with wide-open and uncomprehending eyes, sent me to the self-service terminal.
The information kiosk is very slow and the queue is full. Zotel will put it through the cashier and was ready to pay the commission for filling it out. They refused. And the consultant also refused to answer my questions.
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Настя Плис
Level 7 Local Expert
May 16, 2023
Good friendly staff. The consultants are at a high level. A lot of people come here, it's just a pity that because of the good work of the staff, people get angry because of the long wait. Because they work at the highest level, they try to help, and explain everything to the customers to the last so that they understand everything. They answer all the questions, explain even several times. They have no patience) I'm happy with everything, and people should be a little more patient, and not be so angry)
the building is difficult to find due to its poor location, it is simply not visible, but I am glad that it is located next to the store, the staff knows their duties well and is ready to help with unclear issues
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Наталья Фомина
Level 15 Local Expert
September 27, 2023
I often use the services of Belarusbank: I make transfers, the consultant already recognizes me in person, always helps, I get advice on all questions that interest me!
Belarusbank is already the most "captive" bank of the Republic of Belarus. This department is no exception. With all their appearance, the employees say - why did you come here - we have very little time and you are bothering us . I don't log in unnecessarily - the card was issued for 14 days - I think this is a record among banks. You can forget what you wanted
Disgusting. The only bank and currency exchange office in the metro's reach, who would think of taking a day off Mon?! He could have made the world a better place and just shot himself.