It's crowded, and there's no consultant. We asked the manager for help, he advised us to look at the information on the website ... it's almost always crowded, especially on weekends. The cashiers are polite.
I have never met with such attentive and professional service in any bank branch. Special thanks to the manager of the Andronik department, Sergey Alexandrovich, who has excellent communication skills with clients and high professional qualities. Thanks to his competence, I received professional and quick help in obtaining a certificate.
I took out a loan, they thought I was being egged on by scammers : D
Well served, everyone is very polite.
There are standards here, as well as in hardware stores, so you will also be persistently offered additional company products, since they need to do this according to the rules of work.
Yesterday I was at the bank on Lenin Street 27. Specialist Shcherbakova Natalia Vladimirovna. An arrogant boor. I've been to her before, the person doesn't change. It feels like someone came to her house personally to ask for money. I will never contact this bank again in my life.
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Людмила Зелеминова
Level 7 Local Expert
November 11, 2024
+ It is very pleasant to communicate with professionals. Specialist Yana, very attentive! She explained everything in an accessible way, told me. It's nice to have a separate booth and not everyone listening to my questions.
- queues.
There are always huge queues, they have already come up with an electronic queue, but it was this bank that did not save. The staff is friendly, they will always help. But the waiting time is the only disadvantage.
It's a good department, although it's always crowded. The administrators on duty are polite, they will always help, explain how you can arrange a particular service through the application, so as not to wait in line.
Monday, 10 a.m. The queue is more than an hour long. The windows are periodically closed and there is a downtime. To simply change the phone number to the account, you need to spend so much time on your day off. Disgusting. It's high time to do everything online. If there was an opportunity, I would put 0
I changed Russian to Belarusian, it would be better not to change it. The course is not really so to say. It is better to pay with a mir card, in practice, the Tinkoff card turned out to be more profitable than the savings bank
Convenient location. In the very center of the city. There is an ATM around the corner of the bank. There are often long queues at the bank itself. The bank's employees are friendly and try to work quickly.
The electronic queue is not clear. Letters, numbers, are not in order, but in importance. You can wait for a call for 30 minutes, or even 40. Everything is so slow.
The central branch of the bank, there are always a lot of people, long waiting in line.To change the currency, the waiting time can be up to 30 minutes.There are many service windows.The staff is friendly, helpful, helpful and helpful.Parking is nearby.
Supir, the bank, friendly employees, explain everything and what is needed and will advise, just spoils their set time on coupons, you sit for an hour or more and leave without waiting. Please review this program. Your dear client Yuri Ivanovich Karchevsky, Orsha, Belinsky street, 9.
An analogue of our Sberbank, I waited 5-7 minutes for a queue through the terminal. I am satisfied.
There are few people because there are quite a lot of branches around the city.
Some of them work on Saturday, which is important.
After the coupons were introduced a few years ago, it became easier to queue. Nevertheless, you can come earlier, and for some reason people who had coupons later get the right to come to the checkout earlier. I think this is not entirely fair. And so, in general, an ordinary bank.
I understand that you want to transfer everyone to electronic payment. But, then, leave so many employees so that there won't be these frenzied queues!!! Not all transactions can be done via online banking((
A normal bank. There are queues, as in other banks... Of course, if a mom with a baby in a stroller goes there if necessary, then you can go there, but the doors are narrow.
As always, queues are a special feature of Belarusbank, and this branch was no exception, despite the electronic queue. One plus: you can get a Western Union transfer here
The worst exchange rates, a very ironic way to log into your personal account on the site using a code card, which would have been relevant before 2000. I do not recommend it!
Well, no... There are always huge queues and nervous people.
No matter how you lick the interior, all of the above will remain... Raise the service speed. And at 17-18 o'clock, turn on all the windows, not half
The main thing is that there are consultants who will always help you quickly cope through the information kiosk so as not to stand in line.
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Петр
Level 10 Local Expert
October 12, 2019
My bank, or rather in Belarus it can be called number 1, I always trust it and do not switch to other banks, I have been using loans conveniently and quickly for a long time, no problems have arisen!
In general, the bank is what you need!
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Anonymous review
March 28, 2020
One wish to the management! Change your work schedule. This is the first time I've seen a bank start working at 10 o'clock!!! Think about the people!!!