They are friendly and courteous, they value their customers. Cozy, clean, I like it in general
See original · Русский
Show business's response
М
Мария Пашкевич
Level 8 Local Expert
May 6
I came to get my card at 9.50 a.m. I spent 1.5 hours, then the terminal does not work to pay for the card, then there is a technical break.
If the organization had not imposed this bank, it would have been changed long ago.
Quickly, efficiently and professionally! It's great that the operator at the entrance removes a lot of questions, without wasting time and loading the cashiers. Moreover, the list of issues that employees solve affects the entire range of financial and economic interests of citizens! thank you!!!
See original
3
Show business's response
Н
Наташа Б.
Level 14 Local Expert
April 25, 2024
They came to pick up the card, they sat in line for an hour, then it is necessary to pay for the card, although the card is valid and without damage, but the terminals do not see it, and payment is only through the cashier and in cash, another 15 minutes thrown
out if the organization did not impose the bank, it would obviously have changed
The opinion about the bank's work has changed. A few months ago, I had to resort to the services of paying for a copy of the death certificate. Only through the bank. I went to Sberbank first, but, according to tradition, the system froze there. I waited 40 minutes, went to Belagroprombank. I took the ticket, I'm waiting. And then the pandemonium began. I waited for almost an hour, the numbers have already gone a dozen ahead. I ask the consultant what the reason is. The answer was shocking: they have an order from above that clients on currency exchange transactions are served as a priority. That is, if you have at least the first number, but if you have 100,500 people with currency behind you, sit and wait. I had to make a scandal, I need to bury my mother, pass this certificate with my relatives (she was a Russian citizen). This is where the attitude of the authorities towards their money is reflected: even in the state bank, no one needs our Belarusian rubles. Just like people...
Thank you very much to the girls, they are always very attentive, responsive and very conscientiously perform their duties , many need to learn from them how to communicate with customers.
The ticket offices are sooo slow!
And basically one cash register works....
It takes more than an hour to visit a bank in Lepel...
Nowadays it's a lot.....
They work terribly slowly
Slow service, And the trouble with deposits is that I did not have time to notify about the withdrawal of money in three days, they are postponed to the next month and it is not possible to withdraw them.