A terrible government bank, complete indifference to visitors. The work is slow, the formal attitude and the service unhurried... It works until 4 p.m. on Fridays, when all people from work are only focused on solving their issues related to the bank's services. But the bank has already worked out... The opinion was formed on repeated visits to this RCC .
Definitely not recommended!!!
It's a terrible bank, it's better not to deal with it. The staff are incompetent, they don't explain anything. I got tired of going to different departments 100 times hoping for normal service and specialists. Incomprehensible penalties and commissions run up thanks to the employees. We haven't seen such a circus for a long time!
These people have not yet canceled the payment instructions, which I have written a cancellation statement. Minus 3,100 rubles with the ends. Super bank... I recommend avoiding it.
Excellent staff, with an individual approach to the client, are ready to pay attention, choose options and, if necessary, reach the management personally. I was very pleased with their services
The slowest bank branch I've ever been to. Even the simplest card issuance can result in a 35-minute wait, since there is only one specialist. The rest are busy with some of their "jobs".
And the ATM is especially pleasing. Unfortunately, the steps have been changed quite recently. But, apparently, the concept of a barrier-free environment does not exist for Belagro, because there is simply no chance of going up to the ATM for a mother with a stroller or a person with disabilities. This is amazing in the modern world.
One cash register can work and if someone is hanging in it, and for example one person is in front of you, then you can sit there for at least half an hour to get into the exchanger
We took out a loan for a car. Polite, attentive staff. Well, in the waiting room, maybe put a couple more benches or sofas. In general, sometimes you want some kind of comfort: an aquarium, a fountain, a corner of flowers, and even photos of employees would be hung. Shopping, shopping)) in human nature😁
We made a bill acceptor for depositing cash, it is very convenient. If they did the same for coins, it would be great)) But if you get in the queue at the department, you can stay for an hour, I don't know what it's connected with. About card servicing, etc. - there is something to work with) for example, ordering a card online with mail delivery to a mailbox, as it is in other partner banks)
A typical branch of a state bank. An uncomfortable, small room. It starts work at 10 o'clock, but I would like it earlier. There haven't been many people in the morning lately.
Competent female consultants, courteous service, a convenient waiting area, if currency exchange rates were also more profitable, then I would use the services of the department much more often.