The trump card . Strakonitsky 14b. I come to the bank, go to the counter for a coupon, writes (I won't say for sure!, I don't remember verbatim) the machine temporarily does not issue coupons. I think okay, faulty got in line, there were two people in front of me. I ask the man what the machine is not working, he says everything is working, we approach him together, I choose on the screen what I need, again the same thing, I ask the girl who is not sitting at the cash register but next to the table, she tells me, so we have Lunch!!!!!! We have one cash register.What is it? Lunch at the bank, nowadays? I understand everything, well, probably there should be an additional cash register for this time, no? Or am I wrong?The bank is not small, there are three cash booths.
The specialists are working very slowly, in order to clarify the information about the readiness of the card, we had to wait in a queue of 3 people for about an hour, some of the typos do not work.
A very long service, to pick up the card, I came twice, sat waiting for one customer to be served for 10 minutes, after he was served for 7 minutes I waited for someone to come to serve me, but no one came
I waited for 1.5 hours , and as a result, the queue jumped over me.I came up to ask what it was, why the queue had flown over, the answer was to take the ticket with the number again
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Show business's response
Тот Самый
Level 10 Local Expert
February 4
I wanted to hand over the currency to the exchanger, so they accepted only the one that was ideal, and if the bills were folded in half, keep them as a souvenir, we do not accept such
It closes very early. Other banks work like this until 19.00, but these ones are already closed at 17.00. And on the last day of the month, it's generally until 15.00. It's terrible how they don't appreciate customers. And if a person is working and can only come in after work?
Do it before 19.00 .
This bank, as an option for those who have a long way to get to Belarusbank, people always gather and wait in a calm atmosphere for their turn, there is a game corner.