Very disappointed. We booked 3 twin rooms for our families. One of the rooms was ok but the other two were dirty and untidy. They didn't even change the bedsheets and towels in one of the rooms. For Breakfast they provided just omelette and sausage after asking twice about the breakfast. Overall it was a very bad experience. The only good thing about the hotel is its location.
So awesome place 🤩. So polite staff and clean hotel 🏨. I recommend you to come for having calm and soft place. Next time I again will come. Thanks for them
A small hotel, literally several rooms located on the same floor of the building. The location is convenient, you can quickly and inexpensively get to any part of Samarkand by taxi. There are several good and delicious cafes nearby with pleasant prices.
The room is clean, in the bathroom, despite the fact that the hotel opened in March 23, there is an old tile that is covered with a brown coating. The water pressure is good, hot water from the water heater, which for some reason is not isolated and the bathroom is heated from it, as in a bathhouse. The breakfasts are very sad - some tomatoes, cucumbers, fried and boiled eggs, something like very fatty cheesecakes and pancakes with cottage cheese, coffee from a jar, tea bags, a pack of juice. In a country where fruits cost pennies in August and September, it would be possible to add them to breakfast.
We are unlikely to return to this hotel again.
I didn't like this moment yet - they came up, asked me to leave not at 12, but 3 hours later. We received the answer that yes, it is possible, but you have to pay 380 thousand soums, which is equivalent to the cost of a day's stay. This is the first time I've seen this, usually they either leave it for free, or calculate the hourly cost.
The hotel seems normal at first, but then you start to understand.
It's dark in the hallway, they save money, and there's a very unpleasant smell in the room. I haven't been able to ventilate it in two days.
There is no ventilation in the bathroom, the shower hose is old with rust and torn. Toilet paper and towels must be requested separately...?
Card payments are not accepted, only in cash. It is not clear from the prices of the room rate .
In bukeng, they have one price almost 2 times more expensive, as well as different prices for citizens of Uzbekistan and foreigners.
It's just a problem with breakfast, it's very boring, there's no choice.
On day 1, we thought it was bad, the next day it was even worse, the guests brought their kettles of boiling water from their rooms, everything was missing.
There are still a lot of flies despite the late autumn.
You probably organized the good reviews yourself.
In general, next time we will definitely not go to this hotel.
At the moment, it's very comfortable and cool here, the room is clean, safe, the receptionist is polite and kind, the breakfasts are delicious, the service is clear!
A very convenient inexpensive , at the same time comfortable hotel , there is Internet , smart TV , disposable slippers and soap accessories , small cafes with local pastries are available nearby , there is a 20m large chic tea house nearby , it works around the clock , the food is just super, Yandex taxi works very cheaply , to the market , the city center and all attractions 3-4km
We are here at the moment. The room is clean. The zavtoaks are delicious. It's half 10 now and there's a choice. Not hungry. Water, light, everything is there. The guy at the reception speaks Russian well. What kind of reviews are not clear. Maybe someone was really unlucky, maybe on the contrary we were lucky. Or maybe competitors wrote. Well, I don't know in general. The only negative is the window (view of the fence). Although it's not such a minus. Are we looking there all the time? And the distance from the center. But the taxi is 20 thousand. This is 150 rubles. So, taking into account the low rent, it is quite a good hotel.
We were in August, fortunately only for one night. This is certainly something. We booked at the booking office, where they indicated that there is an early check-in. This was indicated when booking. We arrived at 10 a.m., they tell us there is no early check-in, check-in at 14.00. Well, we left our things and went on an excursion. We arrived at 16.00, they tell us the room is not ready, as others have a late check-out. There were three of us adults and each with a child, we booked three rooms. We have already been outraged that this is not done, if you confirm the reservation, then there must be rooms. As a result, we were checked in, there was a terrible smell of sewage in the bathroom and in the room too. I asked for another room, they refused, brought a freshener and told them to spray so that there was no smell 🤦🏻♀️ Later, we saw a clump of long black hair in the bathtub, I decided that maybe we didn't notice it when cleaning. We left for an evening excursion, returned late. Closer to midnight, I began to spread the bed, it's all crumpled, a bunch of small hairs, as I understand it from intimate places, it feels like we've wandered into a brothel. Apparently they decided that we were staying one night and it was not necessary to change the bed. I took clean underwear from the guys at the reception and changed it myself. We came for breakfast in the morning, there was still an hour left before the end. Everything is empty, just a couple of pancakes. To which we were again told that the other guests had eaten everything. For a moment, these guests were there, we crossed paths, a group of girls about 10-12 years old who are engaged in hood.gymnastics and it's clear what kind of appetite they have, skinny little girls. We vacated the room at 10 a.m. The impression of the hotel is the most unpleasant.
I trusted good reviews, but in vain.
1. The rooms smell of rotten pipes, there is no hood. Before checking in, the guy from the reception went to the room and ticked everything there, I thought it wouldn't be noticeable, but it didn't help, it stank wildly of chemicals mixed with the smell of pipes. They refused to change the room - they said everything was busy.
2. There was a drunk guest in the hotel, and the administration, represented by a not very polite teenager, did nothing about it. A drunk man molested me and other guests, the receptionist did not take any action. This is NOT a safe hotel.
3. I was resting in the room, knocked on the door and without waiting for an answer immediately opened with another key. Which violates all confidentiality.
4. It is stated that the hotel has parking - this is NOT the case. She is always busy with other people's cars and there is no way to park.
5. The breakfasts are good, the same thing, a mess on the table, everything is cold. There are always no devices.
6. The location of the hotel is NOT as convenient as possible. There are a lot of car shops around.
7. It is very noisy, as the windows of the hotel overlook the road.
8. I asked to register.
The hotel left mixed impressions. Despite the convenient location and pleasant interior, the service left much to be desired. Upon arriving at the room, we found that the cleaning had not been carried out, which greatly spoiled the first impression. In addition, the problem with leaking water in the bathroom has become an additional source of inconvenience. It was difficult for us to enjoy our stay due to the constant noise and loss of water. In the afternoon, after 15:00, the staff disappeared, which caused inconvenience if questions or problems arose. There was no TV remote control in the room. There is a strong smell of cigarettes in the hotel restaurant. Young guys are sleeping in the hallway.
We stayed at this hotel while reading reviews. We are not picky tourists, but the hotel disappointed. There is no extractor hood in the bathroom, a constant smell of dampness and humidity. I read about hard mattresses before the trip, I decided that there were quibbles, but alas no. Of course, this is a personal matter for everyone, but sleeping on the boards is not my option. And that's how it felt. During the 4 days of staying in the room, there was never any cleaning, and accordingly, no one put any accessories.Everything is OK with breakfast, you can come and something will not happen, but if you ask separately, they may cook for you. And on the last day, the water was turned off altogether, both cold and hot, an unpleasant surprise.
A real cozy and comfortable place all conditions have a shower cabin, toilet, sink and also a bed all places are clean and comfortable. The breakfast is very tasty, the food is fruits and hot, cold drinks. Everything is clear
The staff did not speak Russian during check-in and check-in. At breakfast, I constantly had to ask for fried eggs, otherwise there was nothing to eat. The room has not been cleaned in 4 days and the garbage has not been taken out. Toilet paper was requested at the reception with the help of an online translator. The bathroom and toilet are without ventilation, it smells damp and musty. There are cobwebs on the ceiling in the corners of the room. On the last day of the stay, the hot and cold water was turned off.....
Very nice hotel, we had 2 nights-I really liked it!
There are many cafes within walking distance, and there is a grocery store right in the hotel building.
The prices are affordable, everything is clean.
When booking, I initially found out about the possibility of late check-out and check-in to the room, without a registry office." As a result, upon arrival at night we were met by an administrator who did not speak Russian at all, the registry office began to be needed, I will not let him in, the management does not pick up the phone. I had to look for another hotel at 4 a.m... The service is lame...
It's not bad, but... There is a persistent unpleasant smell in the bathroom... Well, there is atmospheric lighting in the corridors, which is good, but I would like more light :)
Everything is clean, and the staff is helpful, and the hotel is ideally priced, breakfast is included in the buffet system, and the hotel itself is quite new.
Hello dear guests. It's not really how it's written here. The administrator does not know the situation about the reservation. It is not possible to pay with a card. There are no receipts and no receipt. My room wasn't ready. There are dead flies in the closet, a half-eaten burger. It is very noisy, dusty, and often disconnected. electricity. . It is very noisy, it is impossible to open the window, the garbage can is smelly outside the window. There is absolutely no ventilation, everything is deaf, the stench of conalization. I wanted to leave early, but it didn't work out, because the door was closed and the staff was absent and searched for a long time, it turned out that I slept in the guest room. As a result, I missed the train. It's just tin. While staying at the hotels, I heard how the hotel Administrator forced the guests to write a positive review
The hotel is for those who are financially strapped. It is located on the corner of a fairly busy intersection, in the evening the riders start loudly from the intersection, the windows do not open. Breakfast - 2 fried eggs, sausage, a couple of slices of cheese and cheese. To drink- juice, instant coffee, tea bags. Well, some kind of dessert, like a honey cake. Sooo budget friendly. The staff is normal, they are making contact. Well, if the money is tight, then it will go. Our rich office decided to save money on us, simple hard workers. Minus their turnips!
The hotel is good and the administrator is good, speaks excellent Russian, polite, ready to take you where you need to go for free. The only negative is that the card was not accepted
It 's a good place to relax .Prices are acceptable.
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Show business's response
Павел
Level 20 Local Expert
May 30, 2024
Due to the cheapness of taxis in general, you can choose any location, I liked the location of this hotel. Although it is located at an intersection, the noise did not bother me even with the window open, but it may bother someone. You can take the tram to the beginning of all the attractions. The rooms are beautiful and modern, the breakfast is delicious.
Excellent hotel, fully matching the description. We were settled immediately after arrival, which certainly lifted the mood. By the way, no one asked for an additional fee or tip for this. Everything is clean and new. Friendly staff. We recommend it!