We celebrated a birthday with a group of 10 people. We were generally satisfied with the visit, we have been guests of this cafe for many years and often order food delivery.
The banquet was carefully organized, the dishes were served at the agreed time in full, the administrator took into account all the wishes on the menu.
The service and services of the bar were a little late, but perhaps this is due to the full seating in the hall.
The menu covers the main taste preferences, we tried everything. I was most impressed with the hot appetizers, salads, and grilled dishes. Most of the pizzas are also quite tasty.
The Japanese menu and desserts are not exciting. It is a special regret that tiramisu and fondue are no longer in the assortment, but these were your best desserts.
We wish the owners of the establishment to install storage systems for water, which will make visiting the cafe even more comfortable for guests. Prices are lower than in a cafe of a similar category, with good quality dishes and a cozy interior. There is a discount for birthday parties.
I made a big order for the girls for a dump before going on vacation to work, shish kebab, caesar, pizza, everything was delicious and all the girls ate too much))
The service is very polite and attentive, especially many thanks for the individual approach to the delivery administrator Ksenia...
The establishment has free Wi-Fi, excellent delicious cuisine at affordable prices
Waiting times vary, but they always try to do everything as soon as possible, for which the staff, depending on the dish, service, and individual approach, receive tips, and good work should be encouraged.
It's a great place, I've been going for years, and I've seen how the staff has changed. I like everything, Konstantin is a great waiter, and the guys Artem and Maxim. Very nice and attentive guys.
Recently, the situation has begun to strain, such that a woman (as I understand the admin) is constantly standing and watching, I don't understand why, but it's uncomfortable. And the place where you come to eat should be comfortable and should not be burdened by such questions. I hope this will be taken into account.
We recently came to this place and just fell in love with it! Very thoughtful and harmonious interior, delicious cuisine and excellent serving of dishes. The waiters are smart: they prompt together, attentive. There is a small children's room.
In general, it's a great place for family holidays and intimate gatherings with friends!
A magical place, especially after the renovation of the interior! It is very bright and cozy, delicious food and pleasant service are incredibly pleasing. I want to visit you as often as possible.) Thank you for being here!
I visited this place several times at different times of the day, ordered delivery. Good quality food, unlike other establishments. I took hot snacks, different ones, already by them it can be determined that the oil changes regularly. The service is on the level - the waiters Daria, Konstantin, Valeria clearly show what service is. The courier of the establishment was also as polite as possible, but I forgot to ask him his name. The waiting time is short, 10-15 minutes in the hall, 30 minutes delivery. Waiters, cooks, and couriers are trying their best. It's nice to be in an institution where everyone is doing their job well. Thank you so much for the delicious food and a pleasant time
“Great restaurant! A cozy atmosphere, attentive staff and very tasty cuisine. The dishes are fresh, beautifully served, and the portions are generous. I especially liked pasta and desserts. I will definitely come back again!”
Good afternoon!
We visited the "Basil" with my husband yesterday and today.We really liked the menu, where there are photos of dishes, a good assortment, the atmosphere is pleasant, cozy and beautiful.
We tried almost all alcoholic cocktails), beautiful presentation, interesting in taste.
Of the food, we appreciated the Salad with spinach and seafood,mussels in cheese sauce, solyanka, salmon steak is very tasty!Respect to the chefs!The waiters are unobtrusive, smiling.There are fresh flowers on the tables.
I want to come again!
Thanks!
Guests of the city of Donetsk.
Great coffee, great cuisine, amazing service.
I'm not recommending it, I'm just insisting you get here! it is better to book a table by appointment.
The staff is bustling with their work, the waiter this evening was a super mega duper with a great sense of humor and did a great job with everything
I recommend the most gorgeous place, I even insist.
Very tasty.. It's a cool environment. Kind and lovely waiters. The atmosphere is high.. Light music.. I advise everyone to visit this institution.. You will be satisfied)
I recently visited the ”Basil" and was completely delighted! This place was a real discovery for me. The atmosphere in the establishment is very pleasant and cozy, which immediately creates the mood for a great evening.
The menu was pleased with the variety: here you can find dishes of Italian and Japanese cuisine, as well as fast food. I was especially impressed by the pizza “Capricciosa” – thin, soft dough, delicious sauce and ham. I also tried the Osaka rolls, which turned out to be interesting to the taste. The service was polite and unobtrusive, which added to the positive impressions of the visit.
In general, the pizzeria Basil has left behind only positive emotions. I will definitely come back here again and recommend it to my friends and acquaintances. Thanks for a great evening!
One of the few really "delicious" places in Donetsk. We had a great time with a group of 6 people! If the most important thing for you is to have a delicious meal,
then the place will definitely suit you!
Recently, I needed to organize an off-site banquet, and based on the recommendations of my friends, I chose the Basil cafe. From the very beginning, a high level of professionalism was demonstrated.: they helped me choose the menu, taking into account all my wishes. As a result, a variety of delicious dishes were prepared, which all the guests enjoyed. I recommend it to anyone who is looking for quality service and delicious food for their holidays.
I honestly don't understand why there are so many positive reviews.…
I was choosing between a trusted place nearby and this one. I fell for the reviews. The verified place has a rating of 4.6, but basil is actually not worth it.
From the cons in order:
1. Basement, the setting is like in a good dining room, but not like in a cafe, with the prices of an average restaurant.
2. Poor ventilation (the hall smells of food).
Regarding food:
1. Cappuccino is like in a cheap vending machine. It's also rancid
2. Caesar with chicken can be eaten. The only thing is, the sauce is made with herring and not anchovies. And in large quantities, because there is a very distinct taste of herring.
3. Chicken broth (aka homemade noodles). The broth is medium rich, but I didn't like the taste of the chicken itself, it's kind of specific (not not fresh, just the taste is strange). Carrots are grated like on a Korean salad, and as for me, they don't belong there at all.
3. Carbonara paste. Instead of bacon, there's a brisket, and it's cut into bars. The pasta has a lot of sauce and is very salty (probably because of the smoked brisket).
4. Mussels for baked with tobiko. In general, they are ordinary. You can eat, but not really.
In general, I ate like in a regular dining room, at the price of a restaurant. Not impressed at all.
Will I come back? Definitely NOT.
Today, the service of the Basil cafe, which is located on Artyom Street, was simply "amazing". After the walk, my husband and I stopped by to order pizza. It is indicated at the entrance that you can place an order with pickup. The young man took the order and called the preliminary waiting time for pizza about 15-20 minutes. Since it was very stuffy in the hall, we decided to wait outside and warned the waiter that we would arrive after the specified time. When we came for the order, they first told us that since we had left, our order had been canceled. Then the waiter still went to clarify, after which the same young man who took our order informed us that we would have to wait another 30-40 minutes. Naturally, with this service, we canceled the order. I am very sorry for the wasted time and spoiled mood.
It's a wonderful place, very tasty, the waiters are very friendly, attentive,always wish you a good day and the prices are low, just the highest class among the establishments of the city
The basil cafe has very tasty food, especially borscht, sushi and pizza. The staff is excellent, special thanks to the waiters. Everyone is on top, we were satisfied!
We visited the Basil cafe and really liked the cuisine. The service in the cafe leaves only positive impressions. The waiters are friendly and welcoming, who can advise you on what to choose. The cafe's administrator was periodically interested in our comfort and convenience. We recommend the Bazalik cafe to everyone!
We are pleasantly surprised by the service and the special atmosphere at the Basil Cafe! The cuisine is delicious, especially the potatoes in the pan, like a Grandmother's, which means that the warmest memories are sparked by the associations evoked by this magical place! Special thanks to the waiter Maxim
I never thought that I would end up in such a terrible place as the Basil Cafe. At first, we were greeted by an incompetent waitress, Alina, who could not answer the simplest questions about the menu. We ordered pizza and salad, and waited for them forever! When the food finally arrived, the pizza was cold, and the salad looked like it had been made yesterday.
The service left much to be desired: the waiters were impolite and did not pay attention to us. I tried to get their attention, but they just walked by as if we were invisible.
In addition, the atmosphere in the cafe was extremely unpleasant: loud music and constant noise from the kitchen. I couldn't enjoy lunch, and to be honest, I'll never go back to Basil again. If you are looking for a good place to relax, I definitely do not recommend this cafe!
A good establishment, pleasant staff and, most importantly, delicious cuisine, I would like to mention the work of Igor the bartender, a pleasant, sincere guy. The establishment is definitely 5⭐️
Long service time. Once we sat with a girl for 40 minutes, and they didn't even accept our order. We got up and left. The staff did not draw any conclusions. Today we arrived six months later, everything is stable. The order was accepted half an hour later. We wait 40 minutes for food. They asked for tea to be served after the main courses, along with cheesecake, tea was served immediately, it cools down... The chicken quesadilla was served 45 minutes later. A huge family arrived 10 minutes after us, they took the order in a matter of minutes and served the pizza 20 minutes later.
In general, not a foot in here anymore. You can still order delivery, there are really delicious dishes, but the service is not a big deal. It shouldn't be like this. And prices have doubled in six months.
And also the disgusting music in the room itself.
I have been visiting this cafe for the third time, I like the spacious bright veranda, the music is unobtrusive, the waiters are polite and efficient, courteous and attentive (not every cafe in Donetsk will find such service). The menu is quite varied. The dishes are delicious, the portions are not small, the prices do not bite. It's clean and cozy, I'll come back.
Delicious food, good service, helpful staff, cozy atmosphere and everything is prepared very quickly! Ginger-pear lemonade is simply incomparable! Repeat it! If you pass by, there are delicious lemonades and free desserts, come in! 🥳
Good afternoon! I always order food at Basil. 🌿 High-quality service, the food is very tasty. We live not far away, we go to sit with our family on weekends, friendly waiters. I like the quality control after the order. Once they brought a pizza with a raw cake. The next time we ordered, we sent pizza for free as an apology. In the cafe on Artyom, there is a children's room and a beautiful hall, thematically decorated. I recommend 👍
P.S. The waiter Konstantin is just a darling, he came up several times, asked if he liked everything, clearly and quickly took out orders 🫡
Thank you very much, the food is top-notch, sushi is always delicious, I liked pizza more. The atmosphere is New Year's, it warms the soul, the kitchen is open, the staff is great! Waiting time - I didn't have to wait long, it's amazing and delightful) The staff is kind and helpful)
A cozy cafe with a warm atmosphere, attentive staff and delicious dishes. An ideal place for meetings or relaxing with a cup of fragrant coffee. Pleasant interior and music create a special mood. I definitely recommend it!
The service is just great. The food is of excellent quality and very tasty. The waiting time is 15-20 minutes, I ordered 2 servings of sushi and they arrived in 20 minutes. The atmosphere is very pleasant.
Very polite staff, friendly waiters, high level of service! Cozy atmosphere, clean rooms, pleasant music with a moderate sound level!) Bouquets of fresh flowers on each of the tables catch the eye.
The interior is beautiful, the food is delicious, I really wanted to try pizza, but they said to wait an hour and a half, so we ate tom yang soup, delicious salads, caesar, with sea products, chuka, tea in the assortment
An incomparable institution! The menu is great, the staff is wonderful and the atmosphere is pleasant. Fresh flowers decorate, music relaxes. Thank you very much, more visitors and prosperity! The best cafe in Donetsk ❤️
High-quality staff work and very tasty cuisine, I really liked everything, you won't regret coming, especially liked the work of Igor the bartender, he is a professional in his field!)
We were insanely dissatisfied!
We came to lunch for lunch, we were limited in time. We were specifically asked about the cooking time for two hot portions, we were told 10-15 minutes, so we received our dish in 40 minutes, although 2 tables were occupied in the hall.
We decided to order pizza for pickup, we were told that 1.30 was needed to prepare 3 pizzas, we arrived 1.45 later for our order. The administrator could not find our order for 10 minutes and after that, it was announced to us that our order would be ready in another 1 hour.
Our order hasn't even been prepared yet. Neither the cafe administrator nor the call center could warn us that our order was delayed.
When visiting the cafe, the administrator was able to justify that "full boarding, we are not in time."
After that, we refused our order and called the call center with a request to connect us with the people responsible for working with pickup orders, but no one called us back.
Apparently, the cafe has a fast food operating mode and they don't care about your time.
If you are limited in time or you have an event planned for a certain time, definitely do not contact this institution, value your time and nerves.
It's a very cozy place, we liked it. Previously, we always ordered pizza to take away, decided to visit the cafe this time and did not regret it. Konstantin is a very friendly waiter.
We ordered delivery many times, everything was fine, but on Sunday we came to the restaurant itself to sit. As a result, priority is given to delivery, drinks leave much to be desired, pork steak was brought raw and inedible in general taste. I liked only the snacks, without them zero stars
It's better than the establishments in Donetsk, I've been relaxing here more than once, everything is at the highest level, but I want to note the work of Igor the bartender, this is not a human, but a robot, he does everything efficiently and most importantly tasty.
There are always beautiful flowers on the tables, orders are made quickly against the background of other establishments, the atmosphere is pleasant, the waiters too.
The pizza is very tasty, the dough is amazing, compared to other establishments.
I put 4 instead of 5 only because after a delicious meal I had to stay at home in the toilet for a very long time, whether it was because of the food here or not, I do not know, but just in case, be careful.
We are sitting in the Basilica on Artyom 125 now, 04/13/2025. as always, excellent cuisine, good service, and a cozy atmosphere. We recommend it to everyone!!!
A great place, a pleasant and cozy atmosphere. Polite and patient waiters. They will always advise you exactly what you need. I often visit this particular place, everything is always delicious and freshly cooked.
The pizza is delicious, but the service is lame. This is not the first time we order pickup, the operator promptly confirms the order and says that it will be ready within an hour. However, in fact, the order is ready for delivery no earlier than 1.5 hours later. At the same time, the administrator, after an hour, asks to wait 15 minutes, and then another 15, and then the answer follows that she does not know when the order will be ready. So, if you don't want to stay hungry, order in advance, about three hours in advance.
We came to Basil to have a good and delicious meal. But in the end, it turned out that it took a very long time to carry our order. The waiting time is about 40-45 minutes. That's horrible. The staff does not pay attention to the guests who have just arrived. They deal with those who have been in prison for a very long time. I give one star for the interior of this place!!!
Basil is a cozy and beautiful place, which is pleasant to come to every time, a varied menu, a beautiful presentation, delicious dishes. Separately, I would like to say about a very tasty variety of tea and hot drinks
It used to be very tasty, but now it's just terrible, even for this money!🤢🤮
We ordered rolls, we were thinking of having dinner with a girl. Upon opening them at home, they immediately saw that something was wrong with the rolls, they were crooked, the fish was pale, almost white and there were very few of them. When they tried, there was no limit to their disappointment. The rice was overcooked, the fish was sour and tasted like fish and smelled unpleasant. The rolls were terrible, as if they had been cooked a week ago, and they were standing in a warm place, waiting for someone to order them.
After calling the basil and complaining about the disgusting quality of the food, the operator apologized and said that he would inform the administration and contact us. No one called back the next day.
I highly do not recommend this place to anyone.
We were passing through, the soups are normal, I do not recommend shish kebab and lula, the lula is completely dry, the shish kebab is more boiled than fried, the service is good, clean, convenient.
Thank you for the excellent service: Delicious dishes and special attention to children, for gifts and a great mood! Special thanks to the waiter Svyatoslav for the high-quality service, clarification of nuances and taste preferences, it is very valuable!!!!!!!!!
I visit this place periodically. Always high-quality cuisine, reasonable prices. There is a summer terrace. There are always some interesting promotions. A big plus is the ability to order delivery, as well as pickup (-20% in this case)
It's a great place, very tasty, and the service is excellent. A gorgeous summer veranda. Good service and a varied selection of dishes. I recommend this place.
Special thanks to the waiter Daria.