Great hotel. Nice pools, nice beach. Pools there are heated excellent bars by the pools and in the Lobby of the hotel. There is a Russian-speaking receptionist at the reception, her name is Tatiana, very friendly, she will explain everything. It will help in everything.
Everything is fine, but the imposed services are not always fully real. So I ordered an individual yacht trip, a dive to the reefs and fishing, but I didn't wait for fishing, they sent me to the agents at the hotel and, alas, nothing could be proved. Everything is fine in the hotel itself except for room cleaning and timely replenishment of the bar.
I am in the hotel right now, there is no limit to my indignation. The staff is the worst, at the beach bar (Infinity) just tear it off and throw it away. You approach to place an order, ignores, as soon as he sees you, he immediately begins to go about his business (wipes the coffee machine, opens the phone, goes to the back room for a long time). Then, from under the stick, when you begin to remind yourself of your presence, you reluctantly "cook" for a long time. All cocktails are water with sweet water tasteless, I take a simple clean Martini with ice, so they manage to pour it from somewhere under the floor! I say no, I get it from this bottle with a label, he argues, like it's the same thing, you insist - it gives up, and you can see that the bottle is closed: it opens with a bang. And this is not just one bartender, everyone behaves the same way, the waiters in the same cafe work very poorly at lunch and at the Red Sea buffet, hide behind an umbrella, do not fit if you are sitting outside, "forget" orders (and this is just a glass of water for a child), do not understand English, we have even switched to Arabic via Google - they ignore it. The rest is expensive, we gave half a million for the ticket, and the service is one star, this is unacceptable. About the other nuances, a separate story: the ATM for currency exchange does not work, the Internet only started working on the second day and then with problems, there is no water pressure in the shower. They don't put body lotion on, the curtains are dirty. The food is an ordinary unremarkable choice, so far I liked only the Italian restaurant Ala carte.