The disadvantages start from the entrance- the stone with which the degrees are lined is poorly or not attached at all, so the friend fell and stitched her knee.
And for this fact, the managers sent to the housing and communal services or to the security or to the collective center. Sympathy, zero attention.
The second chair was missing, and the question was why it wasn't there. The answer is that there's a table opposite, and a chair for the manager is behind it, you can bring it.
The only advantage is the managers' calmness, like a boa constrictor.
The answering machine at the call center said they could answer any questions around the clock ... But in fact, I listened to music for 20 minutes and stay on the line, they will definitely answer you, you don't want to make fools of customers, say that they can answer you from 10 to 18:00
Everything is fine, but there is only one drawback. My grandmother is 89 years old, I asked the staff that she go to the bathroom, because we traveled with documents all over Almaty, to which they replied that the toilet is only for bank employees. This is the only and big disadvantage.