Unfortunately, I did not rate this bank. We took an installment payment in this bank from the store . When making an installment payment for a product, a bank employee tried to slip in an overdraft card (as a safety net for paying installments). When applying, I refused the card and said that I only needed an installment plan. Then there was the most interesting part. With early repayment, we receive messages with incorrect information about the main debt. When the main debt is fully closed, you need to go to the bank. Before closing the product, I asked the manager if I could pay with a card. They replied that yes, you can use any bank card. As a result, you cannot pay with another bank's card at a VTB branch (you can only use their card). Okay... We dealt with this situation (but the sediment remained.)
Then after about a year and a half, I found out that they had issued an overdraft card to me, which I hadn't even seen in my eyes! To say that I was shocked is an understatement.
A good, decent bank. There is a public transport stop nearby. You can get a TURTLE installment card. 4 stars because the room itself is very small inside, there are very few places to sit down, sometimes you need to stand outside while other customers are being serviced at the bank. If you are on a car, then there is almost never any free space to park the car