The worst bank in Kazakhstan. They can block the card or application at any time and ask you to go to the central branch of the bank, which may be located more than 200 km from the place of residence. This is considered normal for them. I advise you never to contact this bank or this branch.
The department itself seems to be a bit from the 00s, but the staff is incredibly responsive. As many were among the emigrants of the giant wave. The bank's employees worked overtime to receive us all, they released us with a card from a locked branch. Thank you so much for this attitude! I'll carry it with me through life.
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Александр Л.
Level 10 Local Expert
March 16, 2024
We treated the guests from Russia with respect, thank you!!!!
A good bank with a loyal attitude to the customer, not as picky as the rest. The manager of the credit department, Angelica, is very nimble and experienced.
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Anonymous review
February 23, 2020
Customer service I do not know how it happens, I have not been to the bank. But the car parking is terribly small, there is nowhere to park the car.