I visited the bank's branch and was very satisfied with the service.
I would especially like to mention the work of Ulan's manager, who is attentive, competent and really strives to help the client. All issues were resolved quickly and professionally, he gave clear explanations and accompanied me until the operation was completed.
It's nice to see such a level of service. Thanks!
There are enough tables for receiving clients, but there are few employees, you have to wait, in general they try, but due to the lack of staff at the workplace, you wait a long time. Out of 6, 2 tables were working.
The service is terrible. On Monday, I sat for an hour to issue a card, but the cashier closed and I was told to come another day, pay and the card can be received. I came two days later, it turned out that the card was not ready and I had to wait three days again to receive it. At its cost of 20 thousand tenge, I refused such pleasure.