We took a lot of money for the loan: 19,600,000 tenge 33 a month, we are raking in 416,000 tenge per month. I recently found out the rest of 18,900,000 tenge, then it turns out that we are raking in another 7 years 3 months, but we do not need to pay 416,000 tenge per month, but we do not need to work with the Bank Center Credit, I really ask you
The reputation of the department depends on the competence of the staff. According to experience, the competence of the staff of this BCC branch leaves the best, to put it mildly.
I have been using this bank's card for almost 2 years now. Everything is fine, the mobile application has all the necessary functions. Of course, support does not always respond on time, but so far there do not seem to be any serious problems with the card. All payments are made without problems, and cashback is also credited
The service was at the highest level, thanks to Asel's manager, who promptly and fully helped to arrange a mortgage. I recommend the branch on Baraeva 7
Complete unprofessionalism. I change the card, the replacement takes 5 days, I ask the employee if my funds will be blocked in the application while the card is being changed, I get the answer - a sure no. As a result, everything is blocked. Go and wait for 5 days.
In order to open a deposit, and then to replenish it, they are forced to open a credit card! There is no way without it, because you need a card where to throw it and then transfer it to the dep, there is no simple card. Credit card only
In principle, everything is fine. It so happened that I came and there were almost no queues. Therefore, I was quickly accepted. The managers are polite, they will help, they will prompt.
Cards for non-residents began to be made only if there is an employment contract. In general, the service is normal. They met me, explained everything and sent me. Thank you for your hospitality.
The mess, the mortgage managers, I don't remember the names, the young men are irresponsible. They say one thing, the next day they say another, and they refuse their words.
Extremely disrespectful attitude towards customers. In another department, the service was much higher. I will never come here again. It is good that I did not add up my attitude to the bank, according to the work of this division.
We ordered the card, they said it would be in 5 days, 100 times they said they would call when it was ready, as a result they waited 2 weeks, called several times themselves and only then shook out their card, terrible attitude towards customers at the very start, I do not advise
A disgusting branch. A lot of employees have been cut. Now there are not enough managers. Those who are incompetent cannot really explain or suggest anything. They are sent to the support service, and the SB sends them back to the manager. As a result, indeed, the manager had to solve my question in just a couple of minutes, and I spent half a day. All the ticket offices are closed, there is a long queue. I have been serving in this branch for many years. Previously, specialists were more competent and professional than they are now.
No one knows anything, and the BASE is to blame for everything!! But this is not allowed in the database, the database does not skip and so on. Then there is a long wait in line at the checkout and the girl at the checkout enters the data for 20 minutes.
A disgusting branch.
I hope the employees will be taught not to be so intrusive, I don't remember the exact name anymore, but they offered me a bank card 4 times, and I just came to drop off money for training, explained politely that I already have 3 bank cards and I obviously don't need 4, but in the end it was imposed on me anyway.
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Future23
Level 14 Local Expert
March 26, 2023
The best conversion rates I found in Kazakhstan. Poor support and mobile banking, no chat.