There was only one cash register, and the rest of the staff were watching you while you were sitting in line, tired. And then everyone says in front of your queue, the ticket office is closed! A crowd of people is just sitting in a stuffy little room, is it really impossible to adjust the queues
There are a lot of people to pay, there are only 2 cash desks. You stand there for 3 hours to make payments. Horror. They often change the staff and put a terrible one. Everyone is arrogant and arrogant, it's not nice to go there.