A good bank, top-level service, polite and competent staff, convenient location of the bank.
I was applying for a card, and they offered me an excellent option with good conditions.
I took out a bank loan, I didn't want to bother with a bunch of documents. I did everything through the app — quickly and without any problems. The percentage is normal, the conditions are transparent, and the payment is not too stressful. In general, it is quite satisfactory, there were no problems.
I applied to the Bank to replace the card. We recommended a moneyback card, we immediately issued it and issued it. I was very satisfied with the service.
Convenient location, courteous service, comfortable working hours
See original · Русский
Show business's response
С
Семен Покровский
Level 17 Local Expert
May 14
I recently went to the bank to exchange currency. Everything went smoothly, the course was normal. The staff was polite, everything went quickly, there was no queue. In general, it's fine, it didn't bother me.
We use credit products for our clients (we issue loans in our office for our products). We settled on this bank. Favorable conditions, high% of approved applications, polite and responsive staff (always prompt). We have also tried to work with other banks, but now we have stopped there.
I arrived at 12:36 and was told that the ticket office was closed until 13:30. Although there is no word on the website that they have lunch! Disappointed with the service and service! Such things should be written on the website
Inconvenient use of the card. Wild fees if you need to withdraw money from another ATM. They have one ATM. Do not transfer money to another card, only on the account through the erip. Do not top up without 5p commission from other cards. Plus, it is not suitable for salary cards if the organization works with another bank. When transferring, 0.7% is deducted from the PO. Terribly
We decided to apply for a loan at this bank, and probably in vain, very inadequate specialists, rude people, boorish attitude towards customers, specialists, instead of explaining all the nuances, offer completely unnecessary cards, insurance, etc. It's very easy to fall for the bait. I do not recommend this bank, take care of your nerves.
The bank and the service are stupider than ever, what is their application worth, with confirmation codes made of incomprehensible characters, a very convenient service)) I wait 15 minutes for the confirmation code, enter it, and writes that the waiting time is over, someone close this kiosk, do not shame the employees.
The employees are good, friendly., polite. In my presence, a young man sacrificed his lunch break to let people go, although he could have gone on a break. Respect.