Many destinations, a convenient hub. There is a small shop to take a snack/drink on the road. Both large buses (different classes of convenience) and mini buses travel along the route. In general, everything is clear there, a foreigner will be able to take a ticket where necessary with minimal English.
It is located away from the resort areas, it is clear inside, all carriers are represented, the staff is polite, helpful, when buying a ticket (we went to Bangkok), you can choose a place and a class of service. Prices are cheaper than through aggregators. The waiting area is outside, but equipped with fans and electrical outlets. There are cafes (prices are low). The platforms are numbered with huge numbers, you will not get confused