Until 2014, there was a beautiful and good bus station, now everything is somehow gray. And so you can go wherever you want, buses travel regularly, especially to Moscow
The horror! The bus arrived at 4 a.m. The station is closed. The toilet is closed. The hotel is closed. It's cold outside. While the station was opened at 6.00, I thought I would die of cold. People were cowering on the street. They were not allowed to use the toilet at the hotel, even for money.
An ordinary old train station, buns, pies, bad-smelling toilets (paid!)
We were traveling by bus Lugansk- Moscow. The carrier leaves much to be desired(
I've been there several times, the cashiers work slowly, there are no free toilets, one paid one is located generally on the street, who knows where from the cash registers, when you're with suitcases and children, this distance is just huge!
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Anonymous review
June 30, 2023
The telephone dispatch and telephone information services are not working. I couldn't get through in 30 minutes. The phones are either busy, or no one picks up the phone, or the call is dropped. Then what are these services for?
Back to the USSR. Payment is only in cash, but overall everything is fine. May God grant peaceful skies to all residents of the LPR. The bus to Rostov was excellent.
The toilet is closed to passengers, dirty, cold in the waiting room, flights are canceled for no reason, there is no information about the bus schedule
The staff is polite, clean, there are queues at the ticket office, but you don't stand for long. I had only one question: "Why is there no framework and inspection?!"
Especially in connection with recent events...
It is not clear where any cash registers are, it turns out that you need to approach everyone in a row and ask, and the official cash registers are right in the corner, inconspicuous.
Do you have any numbers at the station that are answered???I've been calling all day and not one number has been answered, then why are you posting the numbers of the dispatcher and the help desk???
Horror! When will the turn come to this place? 19.00 and that's it - you won't go to the toilet, you won't find a single employee! It's a complete mess!
I was at this station in December and early January, security concerns are at zero, there is no inspection of things and methodological frameworks, the main hall is cold. The only advantage is that the ticket offices serve you quickly enough