A large, clean room. There are many interesting small retail outlets. There are convenient points where you can eat, very tasty burgers, excellent coffee. A passenger-friendly lounge.
The old, spacious building does not look well maintained, there are few places to sit. The bus station has no heating, it's like a cellar in winter. I had to spend several hours in it, my legs began to cramp from the cold. There is a warm room, but it is small, there is no ventilation, the air is stale. There was also a homeless man sleeping there, it was impossible to stay in it, no matter how cold we were. Inside there is a souvenir shop and one cafe where they make good coffee. Nearby there is Parking, several cafes with Wi-Fi. Toilets are paid for on the street, they are small, and there are often queues in them. It is better to spend as little time at the bus station as possible, come and go. There is an Aurora shopping center nearby, which saved you from the cold in winter.
The station is generally nice and clean. The ticket offices are all open, the queues are small.
I liked the exit to the platform. The only thing is that the exits to the 1,2,3 platforms are indicated. And I had 5 platforms. There was no information inside the station about where it was or how to get through. For visitors to the city, you need to put up signs. And yet, there is a small wish for the toilet- please do it inside the train station, not outside.