For Berezovka, a normal bus station and good cashiers will always culturally answer a question even by phone, cleanly and neatly thanks to the bus station staff
The bus station is normal, the staff is polite. But, dear administration, please do something about the terminal!! Sometimes it hangs, sometimes it doesn't work at all. The dispatcher has to reboot it, it's time. Today I was barely able to leave- the payment by card did not take place until the terminal was restarted. Such situations occur with enviable regularity. Next time I will write a complaint.
There are no toilets. We could at least put up toilets. Otherwise, all the passengers run into the woods under the bushes. That's how we'll cover nature…