Repair sevices:a/c recharging and repair, exhaust system repair, repair of brake system, engine repairs, full car sevice, oil changes, running gear repair, starter motor repairs, computer car diagnostics, steering racks repairs, gearbox repair, generator repairs, repair of cylinder head, shock absorber repair, clutch repair, spare parts and accessories to order, replacing of timing belt
Brand:chinese cars, korean cars, japanese cars, domestic cars, european cars, passenger car, foreign cars, BMW, Audi, Kia, Renault, Mazda, Mercedes-Benz, Nissan, Opel, Peugeot, ŠKODA, Volvo, commercial
I've been servicing my car and my wife's at a HUNDRED AvtoGrad for more than a year.
The guys quickly and efficiently helped the first time I contacted them (the car broke down in Logoisk itself). I would like to immediately note the neat appearance of both the master receptionists and each locksmith, the arrangement of the site around the service station and inside (the room for receiving orders, waiting (sofa, TV, coffee..), always a clean toilet, etc. Prices are even cheaper than at a service station of this level in Minsk. This is not a dirty little guy who got out of the garage with a broken slate instead of teeth, ready to jump into your salon as it is to diagnose a car...
In fact, at this service station he went through the entire front and rear suspension, springs, supports, shock absorbers, engine cushions, etc.
The service is on the level. As a regular customer, we always went to a meeting and in terms of work deadlines.
Their pricing is transparent (here's the job, here are the specific parts that were put in the trunk or in the trash, as you discuss). Before each repair, they will make a diagnosis, if you want it live, if you want it from a photo or video, they will clearly explain what is wrong, what is more necessary and faster to change, what else you can travel with, they will orient you approximately by cost. We always discussed which parts to put in which segment, I bought the main items without any problems, I brought them myself, what was missing was ordered by the guys. Everything is based on the finish line in the report. The total cost of work and spare parts has never been a surprise to me (as it happens with other service stations).
In general, so far only positive impressions from cooperation with this service station.
I did tire service for 22 Mercedes GL wheels, the price corresponds to the level of service, they clearly wrote it down, I arrived at my own time, I was offered to sit in the waiting area, by the way, I was very comfortable, I also managed to work remotely)) We did everything perfectly, gave recommendations for future maintenance, Master Andrey worked with me, a very friendly and competent employee, in general, I definitely recommend the service, my rating is a solid Five!!!
I have been a regular customer of this service station for a long time. Yes, immediately pay attention, coffee, tea. Soft sofa, TV. But I advise you not to relax and not to lose your vigilance.
I've read a lot about how customers are fooled, but I didn't realize that in a small town where word of mouth works better than any advertising, this is possible. The problem is that there is practically no competition in Logoisk, there are only 2 service stations.
As usual, I made an appointment in advance for the service. I brought the brake pads, which were recommended to be replaced at the previous service.
The car was picked up at 9:00 with the fact that the pads would actually be changed while I went to Minsk for other parts that needed to be replaced, which was discovered during the inspection.
I won't describe the whole story for long, it's very unpleasant for me, but in the end, when I picked up the car at 20.00!!! the front pads turned out to be not replaced, from 9.00 in the morning!!!, although they took money for the work, and a lot of it. The old pads were prevented, cleaned, and left, and the new ones were left at the service station. They "forgot" to put it back. The question arises, why was it recommended to replace them at the previous one, if they are still good and can walk? I discovered it the next morning. The manager, or the engineer, it doesn't matter, I don't know the positions, explained this by saying that his master did not understand what needed to be done. This is a lie, the pads were bought on the recommendation of a replacement! Well, if you didn't understand and did preventive maintenance instead of replacement, noticing that the old pads were not completely worn out yet, then the new pads had to be returned? And they were left at a hundred. But it is clear that the master does only what he was instructed to do. And the car mechanic guys working at this service station are really professionals. Thank them very much. The prices, of course, are considerable, but you have to pay for the quality. I don't think anyone is arguing with that.
One drop (one star), not even a spoon, completely ruined a BARREL of honey.
The worst thing is the lack of trust! No offers of free tire repair are needed! I'm not a customer of this SRT anymore, for sure!
I try to be as objective as possible, perhaps this is how they treat women, assuming that they don't understand much, and they can be fooled. So girls, be vigilant!