I bought a car here. Customer orientation, level of service, competence of the manager - everything is at a very high level! We patiently answered all the questions and helped you decide on a car! Thank you for the quality service and my new car)
Managers who are absolutely not customer-oriented mislead customers, do not provide information about the car over the phone and do not respond normally to directly asked questions, and their boss is the quintessence of these qualities. They blame clients for their preferences and give untenable arguments from their personal lives.
Diagnostics of machines "at the entrance" does not reveal half of the problems that are perfectly located by a third-party service, to which managers shrug and refer to the contractor, offering (quote) a "symbolic discount" 10 times less than the repair price. And the manager who initially represented the car was not at the workplace at all during the final discussion.
In general, to go there is to spend time and effort communicating with incompetent people.
Everything is very good. We arrived, we told you everything, we showed you everything. In general, everything is fine. We bought a car. The car is super.
I do not recommend this company. I bought a car here. As long as they were interested, they didn't get off the phone. As soon as you buy it, you go fuck yourself with your car. Then I couldn't reach the manager, and neither could the service.
Do not purchase cars here at trade in under any pretext. Your car will be discounted to a minimum. I bought a used car from them, half a year later I decided to change it to another one with a re-evaluation, by appraiser Andrey, the cost is reduced by 20%, which is below the market value of the most killed car!?. It can't be called anything else but fraud, and they paint it so beautifully about trading in.....
We came,talked about the car, with mileage, looked, it was under repair, we were told as soon as it was repaired, we would be informed, as a result, the consultant Matvey, the next day, just threw off a photo of the nuances of the car, and in the evening sold it to another person without calling us back, I do not advise you to go there)
I was interested in the car in this place. I called the call center today, clarified that the car is on sale and you can come to inspect it.
On Sharangovich, entering the parking lot, I saw that neither the car was cleaned, nor the approaches to it... okay, it's snowing, you can forgive me, I went to the office to talk to the manager, find out the history of the car. There was a guy sitting in the office, rocking on a chair and answering all my questions with something like "a car without problems." Is this the seller? This is a lazy absurdity that is not interested in the positive results of its work. It's sad (earlier (in 2020) I bought a used car on Independence, I liked everything, but now I'm not serious.
I bought a swallow here) roman (the manager) really worked, helped me pick up a car from the available ones according to approximate requirements, everything was done quickly, in 2 hours from the moment of the visit before he left
While in March-April 2022, prices for spare parts and maintenance were raised in Atlant M, there was no such thing. It was a third more expensive to change the oil in garages than at the dealer
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Илья решетко
Level 6 Local Expert
December 21, 2020
And I liked everything. In September 2019, we bought a car from used cars. It turned out to be a very successful purchase. Everything that was indicated in the diagnostic card was true. Nothing new has come out in 16 months of operation. The mileage was real. The work of the staff was completely satisfied. Now I am looking for an opportunity to change this car to a larger one (in terms of the number of seats) and I am considering this car center first of all. It is a pity that there is currently no suitable car.
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andrey-zlot
Level 17 Local Expert
December 6, 2021
We bought a car. In our case, everything is clear and smooth. Thanks to Roman. A test drive, everything was arranged on the spot. Help account. Payment. And all this on Sunday.
The dealership does not have competent staff, I turn to them for the third time, I thought that something had changed, nothing had changed, wasted time and fuel.
I only needed a certificate from them for work, on what kind of fuel my car can drive, they say one thing on the phone, another at the place. Before that, the DSG was repaired, I still regret that I turned to them for repairs.
The worst dealership!!!