I would like to express my gratitude to the employees of the dealership, especially to the technical director Dmitry. We were passing through Almaty and there was a need for maintenance on Lada Vesta. They accepted it without an appointment, the problem was recurring, so they not only eliminated it, but found the primary cause! It's really worthy of respect! I myself am from Russia and have visited various dealerships, and to be honest I was shocked by the "in a good way" attitude to the problems of motorists. Prosperity and well-being of your company!!!
A large selection. Marketing is on top, but you need to be careful, as everywhere else, so that you are not fooled, especially when signing documents and additional functions. Ordinary outbiddings.
The level of service is not bad, but according to trade-in, cars are priced much lower than the market price, used cars may have "surprises". Pay special attention to the warranty and return conditions
It should be noted that the management managed to raise the level of managers a little, the guys are trying. However, many cars on the stock have very serious breakdowns. For example, during my last visit, several cars that I wanted to see had engine problems.
Aster in the city of Taraz, the quality of work is at zero!The managers are very rude and make you wait forever, but they smoke, walk around, generally don't work a damn thing!In order to just look at a used car, I spent the whole day and got a lot of dissatisfaction from the manager.I ask you to pay attention to the management and take employees seriously (do not take just anyone)
A very bad car dealership talked on the phone to exchange my car and sat in the cabin for 4 hours and gave a report when it was late managers liars, scammers, shameless. Do not go
Managers work on the principle of fast sales. No one will tell you about the disadvantages of the car, all cars are good, just buy. If you want to apply for a loan, they don't talk about the interest rate either, until you ask.
A good salon, good service, we bought not one car, we got two friends, the manager helped the girls well, the consultant was a guy named Yeshenov Almas, helped me out in both cars, thank you
See original · Қазақша
Subarutsr
Level 9 Local Expert
July 23, 2024
I do not advise you to come here for maintenance. I changed their timing and lever, negligently did their job. The bolts were poorly tightened. They forgot to tighten one bolt on the pump at all, antifreeze leaked out and the engine overheated. The lever was also badly twisted during replacement. It's scary to go to them now, they can easily ruin a new car. And you, including in the place with your car. Think a thousand times before you go!!!
Good day to all!
I have been visiting this car dealership for more than a year, the relationship with customers is good, warm, open. The manager will help you choose a car according to my criteria immediately. I would like to mention the manager Ulan, a very responsive, friendly and open person.
A cool company, if you need to quickly drain the car, they are ready, of course, below the market, do not expect that they will give a lot for your car, these are smoke breaks on a large scale.
I've been here so many times to arrange a trade-in. The ad says so well about the car, but in fact it's not the same at all. Maybe I'm so chronically unlucky, but others are doing well. It's convenient to get here, but there's nowhere to park there. With cars, in general, there is a problem. The manager simply smiles when pointing out the defects of the "car in excellent condition".
A dubious office, when you call yes, come all there is a car in good condition without attachments.
I arrive and there is trash, just scrap metal. And the manager says why did you want a new one for this money. I advise you to avoid the people..
We came to see the car, the consultants were very surprised, they suggested everything correctly. As a result, we are satisfied with the purchase 👍👍👍👍👍
The advertisement about the installment plan does not correspond to reality. The advertisement is posted all over the building, and only certain 4-5 cars (not models, brands) are given in installments, and the back parking lot is full of cars!
Good evening! There is a separate story about the Aster Car. I once had to contact this company about buying a car. I was looking for one that was spacious and comfortable, for work and family. I called the company by accident, the manager answered. And they invited me to the salon to choose a car. The next day I arrived in Aster, phoned the manager, I was met by manager Bagdat, a very polite and good man, took me to the parking lot, and said look at the cars, there were hundreds of them, the choice was huge. I stopped at a 2000 Toyota Landcruiser prado SUV. After calling Bagdat, he came, looked at the car I had chosen, and said that it was a very good choice. And we went to the registration, one girl helped me with the registration, her name is Guzel, a very smart and very responsible person. She led me to the very end of the car registration. I am very grateful to everyone who participated - Bagdat and Guzel. Well done. And I picked up the car at 9 p.m.! And he struck the gong, fortunately there was no chapel. Thanks to Aster Auto!!!
They work very slowly, relatives came to pick up the car for 3 days, they still can't pick it up, now they promise tomorrow and that's not a fact.
See original · Русский
Show business's response
К
К.А.Т
Level 8 Local Expert
May 17, 2023
The car salon is cool. The service is at the highest level. When waiting, you can drink free coffee. Customers are treated very carefully. But unfortunately, cars are priced much lower than the market value. And so the car dealership is on fire 🔥🔥🔥
Renault, the car dealership is good, all cars are open, unlike some, you can sit down and look from all sides, you can open the hood and they won't tell you anything, they will only be happy to advise you on the engine and characteristics, in general, as it should be for people. There is a coffee machine, you can safely make yourself a Latte, milk chocolate, etc.