The view is very beautiful, the pool is warm, and since there are pebbles on the sea, crowds (and we are not fans of the sea) - we had enough of the pool, sun loungers, cleanliness, a group of guests)))
The staff is pleasant, the upper floors seem to be more recent in terms of technology. Washing is 200 rubles, you vacuum yourself, once a day they put things in order, make up and maybe wash the floor + take out the garbage.
We walked to the sea 1 time, we didn't have enough for more, then by car. Since we travel to Abkhazia only by our own transport, the location relative to the sea and the rest of the resort movement has not affected so much. From the hotel - on foot, and back by taxi 500 rubles.
Guys, I'm writing the review as it is.rest for three days in the month of March .pros the view is gorgeous, heated pool, sauna heated for 3.I won 't say about nutrition , they didn 't work in March .the rooms are excellent , hairdryer , bathrobes ,shampoos , shower gels , smoking area . Nearby, the teahouse cafe is delicious and not at all expensive right by the sea (I recommend eggplant salad) ; everything is beautiful , the administrators are well done , they will show everything and tell everything .now the cons.if you are with children and without a car in the summer, when the heat is to rise, you will go crazy, it's really hard.high..The floor is slippery, there are slabs there, and I got hurt a couple of times just in my slippers after the pool, I think it's not safe for children there.I'll put it on 4 , after all , such types are expensive and thanks to the administrators.
I must say right away, it's a long way to the sea, and even uphill. Some guides cannot drive up to the hotel and find it.
But, the rating is based on the hotel itself, not the things above. I think it would be fairer. I never went to the sea, all the days the guides picked me up from the hotel, although sometimes a few streets below. In general, it is not critical. Going down is not going up ☝️
The rooms themselves are clean enough, the air conditioning is working. They clean it every day. The staff is very helpful, there is a laundry room, and it is inexpensive.
The view from the hotel is stunning, the sea and the sky.
There is a cafe at the hotel downstairs, the prices are normal, I will not say that it is expensive. The service is lame, and 10% tips are included for it at once. At the same time, this is not even in the restaurant on the way to the Ritz, where there is a glass bridge, delicious food and excellent service.
Anyway, 10% is not a pity. But absurdly a little. Payment is only in cash, there is practically no alcohol. I asked for half of the menu, they didn't tell me much or offer anything (so tips are amazing for me)
There is no breakfast included, but you can buy it at the same cafe. In general, there is a pleasant atmosphere in summer, you can take your alcohol, order pizza and sit and chat. The air is good, cool, pleasant.
In general, 4 stars are deserved, I put it because of the responsive staff, especially at the reception.
It feels, of course, like 3 (based on cleanliness and comfort in the room + cleaning). On the 4th and 5th there should be pleasant memories and sensations inside the hotel, but this cafe spoiled them.
Next time, of course, I would not go to this hotel (and I will not go), but I need to visit it once.