I always thought that the staff inside Asaka Bank was qualified. But we came across an employee who offered to call the cell number of an employee who was not there and talk to him. Then why does the bank exist? I should trust Gypsy radio more than I should trust the bank employee in front of me. Queues, not all windows have staff sitting in them. They shout at each other and help the client answer the question. It shouldn't be like this. The application is also not finalized.
Polite, professional staff. They solve all the issues, no matter how strange they are. I have repeatedly applied, always positive emotions. Their girls who fuck guests at the entrance is a separate conversation. They are, there are several of them, so sociable, the eye rejoices at the sight of them. There are a lot of positive reviews, I can't fit everything here. "Wonderful Bank" in one word!
I am very pleased to work with this bank who work on the 1st floor, on the 2nd I received torn money from the ATM Asake, I went up to them to explain the situation,they changed it to a new cuprum without waiting in line, this is my 2nd, thanks to the bank staff
It is impossible to get through to the single number 1152 (listed as round-the-clock):
Calls were ignored for 3 days.
The bank branch informed me that transactions would stop at 12:30, but my turn came at 12:00.
The operators ignored the requests, citing employment, until the closing of transactions at 12:30.
I beg:
To understand the situation and take measures to prevent this from happening in the future.
Offers:
Increase the number of call center operators.
Ensure the availability of operators at the bank's branch during peak hours.
Improve the customer service system.
30.04.2024
I recently opened a salary card, at the request of an accountant from work, everything was done in a few minutes, I was very pleased that there are cobaging cards, the bank itself is really far from me, but I left a positive impression
Unfortunately, they cheated at the cash register, I thought of counting the money only at home, for good reason there is a sign there counting the money without leaving the cash register) (otherwise we ****m you, I should have added) I changed $ 400, should have given 4.550.00 gave 4.350,000
It doesn 't look like a bank , I understand that this is a temporary place for them, but they could rent a decent place . This is the face of the bank .