It is unclear whether the queue in this bank is electronic or live. In the electronic queue, choose the currency exchange service for the convention, but after waiting 20 minutes you are told that it does not work and you had to choose the service Arrival at the checkout, the question why it does not work was answered by technical problems. The total Waiting time at the bank was one hour and thirteen minutes, I do not advise anyone to use the services of this bank. But if you come in, at least three times, ask the employee which service to choose and where the electronic queue operates, and where the live queue is, and so as not to waste time in vain.
I don't recommend the most terrible place to anyone, the staff is rude, they say that the card lasts for three days and they wait for a maximum of 3 days, then why say during tell in 3 days, in all normal banks they make cards in 30 minutes, plus the employees themselves send this way and that, I don't know who is responsible for what
there are a lot of people, it's a long wait, because the staff is too slow and not too polite, only the friendly girl at the door, the rest are either rude or ill-mannered
I am not a client of this bank. There was a nearby one for the exchange, I had to search for it for a long time, Yandex does not specify exactly. Parking is a problem. Well, the customer service is acceptable.
The disgusting bank can't reach you!!!!! Leave your contacts! Which room is available, leave the internal numbers!!! Tubes don't chatter for hours, it's a mess.
There are a lot of people in the bank. Noisily. The staff is not savvy with information, they came to ask questions, they do not know what to answer, they call someone and offer me to call someone and ask questions on the phone. Such incompetence is annoying. Their remote service is good, the application is good, I have been using it for a long time.
The bank is distinguished by its aesthetic design and cleanliness.
Employees demonstrate a high level of professionalism in their work. The waiting time passes unnoticed.
The worst bank of all that I could stay in Uzbekistan. Not that there is one exchanger, but they work at a snail's pace. When it was my turn, suddenly their system stopped working. The result, I waited for more than an hour, I couldn't exchange it and spent so much nerves in vain. I wouldn't wish that on anyone. I do not recommend it to anyone! Xech kimga tavsiya qilmayman!
I periodically use the services of this branch of Asaka Bank.
I am very satisfied with the service. The girls in the department of work with individuals are friendly and always help to solve any questions that arise.
Pleasant employees also work at the checkout. It is clear that they love their work.
There are queues, but mostly at the beginning and end of the month. And you don't have to wait that long.
In general, I am satisfied with the work of the department. I am glad that the state bank has significantly raised the level of customer service.
5 out of 5.
A very good bank. Everything was done quickly. Car loan in the afternoon, this is the fastest time for Tashkent and Uzbekistan in my opinion. Everything is neat and comfortable there.
Good service for all customers. An excellent choice for individuals.
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Level 13 Local Expert
August 12, 2024
They work slowly, constantly talking to each other on abstract topics. We sat in line for 15 minutes, after which we were "sent" to another branch. The staff has absolutely no desire to help.
I received the affirmative information at the call center, arrived, and spent an hour in line. In fact, I filled out a 3-sheet questionnaire, apparently they refused, but did not even deign to call to explain