The only plus for the whole evening: a reserved table was vacated for our company, but they said to vacate it before 12.
On the downside: they don't remember who ordered what at all, they brought dishes just at random. It's BEEN AWFULLY long! I had to order the French fries again because they mixed up the order and my fries and gave them to other people. I waited for the order for the second time for more than 40 minutes!
The waiters apparently don't count on tips at all, their faces are wildly dissatisfied and arrogant, if they hear uncomfortable questions, everything is written on their face, where they would like to send the client. Dirty dishes are not removed from the table.
We made an order at 10 o'clock, we are waiting, and at 10:30 a security guard comes up to us and says: from 11 o'clock we have a disco, 10p per person.
And what happens? Will the order be delivered to us by 11, and still pay for their sluggishness?
Customer orientation is not just 0, but -5 points!
The food is fine, it's like 6/10. There is no desire to return here.
Well, the toilet is dirty, and the toilet seats are broken, the taps are rusty and loose.
I really like artichoke in general. Comfortably. The kitchen is very tasty. The staff is very attentive. I liked the service. The institution positions itself as a club, so there is very loud music and dancing closer to 23 o'clock. It interferes with communication. There is no dance floor as such. There is not enough space.
A very good place to relax, there is live music, an excellent menu and good waiters. We occasionally go after the theater, a very good hunter's snack dish, a large and tasty portion. Thanks to the staff for the good service and delicious dishes. For improvement, it can be advised only that the girl starts singing early