I'm doing repairs, so I'm a regular customer in this store.There are reasonable prices , fast and courteous service . Sellers will always help and prompt , I am very happy with the service and purchases !
A large selection for every taste and color, for sure there is everything you need. BUT: I needed to buy fasteners for a floor board, which one specifically I had no idea, I turned to the consultant with the question: what kind of self-tapping screw do I need for a floor board (of a specific thickness) to the osb sheets, the consultant began to tell me something that I needed to solve something for myself and what-then talk nonsense about a large selection, etc.
Yes, I can study the issue myself, choose a specific self-tapping screw, diameter, length and everything else, but I came to a consultant with this question - the consultant's task is to offer me options and that I buy something that will solve my problem. As a result, I just turned around and left this store. I don't put a deuce just because of the large selection. And it would also be great to communicate with the client a little more respectfully (at least if the client respectfully addresses you)
Upd: I am responding to the official response. Firstly, all the dimensions were reported - the size of the board, Dan and other things - the whole "pie" so to speak, I'm sorry that I didn't report the exact length of the screw, but I'm sorry, the consultant could have advised on the basis of these data the required size. And since such a thing has happened, then teach the staff to communicate culturally with visitors, the communication was a little boorish, if you do not advise on the choice of a self-tapping screw, then let the consultant say so in this case, and not start asking questions like - "why the hell did you come here then since you don't know what kind of self-tapping screw you need". Instead of offering a solution to the problem at least here in the reviews or adequately offering a solution to the problem, you're just trying to defend yourself) well, then not even 3, now it's 2.
Just in case: nowadays, it's not enough just to have a good product, you need to have a good service - customers always note this, even if the product is not premium
An excellent store, a huge selection of assortment and very high-quality advice from sellers, everything is clearly explained!
Such advice is not provided even in huge supermarkets!
Thank you very much!
Deserved 5 stars.
I recently purchased fasteners, the seller is an expert in his field, explained perfectly, a polite Good store, a wide selection, the quality of fasteners at the level (not galim China) the store corresponds to the name and expectations. I recommend it for buyers.
Establishments with trained and friendly staff, has specialists who are ready to help and help with the goods. The prices are very pleasant and the product is of high quality, the range is huge and you can find almost any product for construction, as well as very pleasant prices. It's not the first time it saves👍👍👍
We visited this store for the first time and were satisfied with both the purchases and the service 👍🏻
A large selection of products, affordable prices, a polite and attentive seller picked up what we needed.
This store compares favorably with others with a calm, pleasant atmosphere, an individual approach to each customer.
A large selection of repair products and more. As they say, from a screwdriver to a compressor, Polite staff. A big plus for residents of nearby houses, there is no need to go to the WMD. Thank you.