ArsenalVideo
112 reviews
December 13, 2024
A large range of specialized equipment, sometimes promotional from the stand at a very good price.
I am engaged in video surveillance and intercom, periodically I take equipment from them. Everything is clear, they have been working for a long time.
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December 23, 2024
Disgusting service!
If you need to contact us with unnecessary problems, go here.
We ordered a video intercom and a panel.
They sold a product that does not work with each other, they offered to install it through a third-party organization, and then, in case of a breakdown, they need to pay for the withdrawal. Disgusting and disgusting service. I do not recommend contacting this company.
The company refuses to refund the money back.
We applied for an expert examination, which proved that we had sold low-quality goods.
We have drawn up a pre-trial claim, and then we will contact the Consumer Rights Protection Society.
Then we filed a lawsuit in court, we are waiting for the trial.
Addition. The court of first instance ruled in our favor. But instead of being honest and conscientious about their mistake, the organization decided to prove their pettiness once again and prove that there was no approach to the client.
Reading some of the reviews. It can be seen that most of them have been purchased. And some of it is just written by the staff.
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1
1
February 16
Disgusting organization. They sold a low-quality product. Due to the fact that the manager gave the contacts of a third-party installer, and not his own, they refused to take the video doorphone for free for verification. Before the expiration of the 30-day period, he repeatedly demanded a refund, which was refused. I had to go to court, where after three sessions and an appeal (the defendant's desire), the court recognized the defendant to pay all the costs of the intercom, an independent judicial examination, a penalty and court costs.
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1
August 23, 2024
I bought an Arsenal video camera for the apartment in the store. Denis, a very friendly and professional manager, helped us decide on the choice, took into account all the nuances, answered all our questions in detail. We will advise all our friends to contact you and return to the house to select the system themselves.
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3
November 8, 2024
It's not a bad store. Walking distance. . a large selection of plumbing fixtures and accessories. Normal managers. They will always tell you
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August 22, 2024
I have repeatedly contacted both the store and the service. The guys did well, they quickly helped to choose , arrange, explained the points of interest in the operation of the equipment, quickly diagnose and repair if necessary
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2
September 29, 2024
Arsenal-Video specialists have selected simple and reliable access control equipment for the territory of a private house. The system is installed and functioning. Unwanted guests stay outside.
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1
August 23, 2024
We ordered access control for several doors for the office.
We arrived quickly and carefully mounted it.
They put an Akuvox. It is very convenient to use.
We recommend it
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3
February 13, 2024
We ordered a complete security system for the office - video surveillance and access control systems. The managers of ArsenalVideo consulted quickly and to the point, agreed on the installation date. The guys from the assembly room also mounted everything quickly and efficiently, so they asked us to leave a review if we are satisfied with their work. Very satisfied, I recommend it!)
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3
March 4
Good assortment, polite and qualified managers.
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March 28
It quickly fell apart, and after that I had to listen to a lot of arguments why everything broke down, but no movement towards solving the issue.
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1
May 25
I bought a video intercom. They work great, they're a good company.
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November 28, 2024
Great store, great selection, competent consultants - I recommend it!
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April 15, 2024
I applied to this campaign for the first time and did not regret it. I bought a video surveillance kit for 4 AHD cameras of 5MP, I was satisfied. I mounted it myself, and when there was a question about setting it up, the support service advised. Very literate guys. Very nice prices. I recommend. I will contact you again.
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3
June 6, 2024
A good store (the only adequate one in the Republic of Belarus), they will help you choose everything you need according to your parameters and for adequate money. I recommend it)
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3
April 13, 2024
It's a great place. We assembled a video surveillance system for more than 40 cameras. The quality is excellent. Competent specialists. Guarantee.
To summarize: I advise you
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3
April 11
Good managers and a wide range of products
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1
April 4, 2024
Good company. A good choice of equipment for the home. The staff is polite and attentive
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2
February 12, 2024
A great product. I recently bought an arsenal Grazia pro video intercom, now I can open the gate without leaving the house and see who enters the site!I recommend the company to everyone.
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3
January 16, 2023
Professionals in their field, it was necessary to complete the video surveillance system, they quickly consulted, offered several options to choose from, everything can be viewed live in the store. I recommend it!
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3
1
April 23, 2024
I recommend the organization for its professionalism. From product recommendation to purchase. Everything is done at the highest level.
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3
January 16, 2023
Cooperation with this company was very gratifying. Competent advice, fast and high-quality service, convenient location, employees' interest in providing high-quality services. Thank you very much!
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3
1
November 3, 2024
Control equipment and video surveillance. Competent specialists and a lot of equipment. Proven and good reputation. I recommend.
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July 29, 2022
JSC "Mikhanovichi Logistics Center" highly appreciates and expresses gratitude to the company "ArsenalVideo" LLC for high-quality and professional cooperation in the field of installation and maintenance of video surveillance systems.
Many years of cooperation indicate the stability and steady growth of the company, which makes great efforts in the field of professional training of qualified personnel.
It is worth noting separately the employees of ArsenalVideo LLC, in terms of communication with customers, the employees of this company are attentive, polite, correct and sociable.
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5
1
May 14, 2022
A great company, with competent employees!I bought equipment from them in 2019, and in 2022 I had some minor issues with the operation of the intercom.I asked for help, and all issues were resolved promptly.I would like to mention Cyril's manager separately (I listened, got into the essence of the problem, found the optimal solution)The guys are masters of their craft!!!The problem is solved by 5+
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7
1
May 27
I always take the equipment for the intercom here
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April 22, 2024
Great store, good equipment, nice to cooperate!
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3
October 9, 2022
Good company. I bought equipment from them several years ago, now it was necessary to reconnect it, everything was done very quickly and efficiently. Thank you very much.
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3
1
April 13, 2024
I have been working with this company for a long time. Good prices and the staff is always competent
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2
February 8, 2023
Competent staff. A good selection of accessories for video surveillance and access control. The prices are very adequate and adequate.
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3
1
October 18, 2024
The work of the manager, (they undertook to calculate the order, and did not even call back
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1
1
July 29, 2024
Great company! I was satisfied with everything!
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3
June 21, 2024
After the purchase of the product, the responsibility for the quality of the paid installation is zero.
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1
1
August 21, 2022
Very qualified staff. We picked up a video intercom, the installer came in a couple of days and did everything very carefully and professionally
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4
1
January 11, 2022
We bought a video phone system and a call panel in the Video Arsenal. Everything is at the proper level. The guys consulted in detail, helped to choose the model, and promptly delivered it. Then we also consulted on the settings by phone.
We are happy with everything. I recommend. Thank you.
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9
1
March 12
Good choice!!!!
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April 20, 2024
A large selection
Everything is normal
Asked to leave a review, I put an honest 3
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1
January 13, 2022
They work efficiently and promptly, helped with the selection and installation.I hope for further cooperation. I will recommend it to friends and acquaintances.If you buy it only here.
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7
2
November 16, 2023
Gomel works disgusting
The office is closed, they don't give numbers, the support doesn't know anything (( they work or not
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3
1
December 8, 2021
The name speaks for itself. Here you can choose equipment for an apartment (video intercom) and for fairly respectable offices. In a word, Arsenal's staff is quite competent, they will pick up on any whim.
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6
2
April 17, 2024
Good company, always goes to a meeting.
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3
December 15, 2022
It took a very long time, I came to pick up the order, while the computer was loaded, while they found it, while the invoice was printed, then I had to go to a warehouse outside the store, the service was so-so.
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1
2
September 5, 2021
The company knows what the customer needs.
I asked for help choosing an intercom in the house. The manager quickly surveyed what was important to me and chose the best option. I bought it without hesitation. They also did the installation. I am still happy with the choice.
The service is what you need.
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3
1
April 12, 2021
Excellent service. Specialists work taking into account the interests of clients and, most importantly, honestly. The equipment was installed efficiently and on time. Thank you for your professionalism and decency.
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5
1
June 12, 2023
Experienced specialists are working to help you choose the equipment🔥🚀
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3
1
January 12
The first impression is positive
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2
October 26, 2021
It's been a long time since I've been recommended to your company. In my personal opinion, you are number one in this market. Well done managers! The issues are being resolved. In short, we wish you success and profit! And we get discounts and promotions! Well , to have a little freebie ... And so sometimes the boys have to order from Russia
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3
1
December 22, 2022
Everything is great, a cool showroom, great staff and service!
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3
1
April 27, 2022
There were only positive impressions from communicating with the specialists of Arsenal Video LLC. Consultations, product quality, delivery time-everything is on the level!
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5
2
January 18, 2021
Competent selection of equipment, courteous staff, a good selection of assortment with a price - quality - guarantee - availability ratio. I recommend it to everyone!!
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5