A very pleasant place with excellent, friendly and professional staff, delicious food, but unfortunately the room itself is a little shabby, but it does not spoil the pleasure of a pleasant time spent here.
Gone bad... The fish is not served fresh, and then they also say that it is normal ...
Sad.
So many memories. For more than 12 years I went and ordered food from them.
I wrote in detail in the ABR appendix.
Apparently, administrators still need to be taught to work with dissatisfied guests.
We tried it, he says, the fish is normal. It's like saying that you have something with your receptors, we didn't feel what you're talking about...
It smelled like rubber, obviously old. I have no problems with the receptors.
An exceptionally good place, delicious, atmospheric, friendly ... just one remark: the waiters run fast, serve quickly, but sometimes they do not "prowl" the hall with their eyes so as not to miss the client's request. The four of them can look in the same direction for several minutes. This is a bit of an understatement from the manager of the hall. And the rest is perfect!! 👍🏻👌🏻
An excellent selection of tea, coffee, hearty breakfasts and delicious pasta (portions are not very large). Pleasant atmosphere - the hall is tastefully decorated. The veranda is open during the warmer months.
Excellent croissants, good coffee. It's a little cramped, but tolerable. Shakshuka is normal, but it can also taste better. Sparkling wine for brunch is not very good.
We came there a couple of days ago with four children, the staff showed excellent restraint)
The place is overrated according to reviews, there is a question about the quality of food, dry croissant, tasteless eggs. And with the service generally at 3, they seem to be trying externally, but still for a long time, uncomfortable and inattentive
Non-customer-oriented staff. We booked a table by the window in advance. When we arrived at the appointed time, the receptionist said that we could not book it there and offered a table in the center of the hall side by side next to other visitors, on which a maximum of 2 cups of coffee would fit.
They blamed all the blame for the current situation on us (which we misunderstood), they did not offer a solution to the current situation, as a result of which they lost regular customers.
The good old Aroma. Aroma is a place saturated with the energy of the old city. Unobtrusive, but quite a nice interior. Delicious food and awesome coffee. A good assortment of teas. There used to be delicious breakfasts that we ate for dinner)))
I don't know now, I'm sure everything is delicious now. I became a family man, now breakfast is only at home)))
There are issues with parking, but this problem is not an institution, this problem is generally acute throughout the city, especially in the old town.
It's a good place, delicious, atmospheric, but there's no gloss, no sense of cleanliness. Pay attention to the cleaning service and the staff would be more friendly!
A pleasant cafe with a good menu and courteous service. Somehow they forgot the headphones here, they remembered on the way home. We returned - everything was safe, the manager noticed and postponed them until our arrival. It was very nice)
Delicious cuisine, pleasant warm atmosphere. Time passes slowly in the cafe. If you have come to have a quick lunch/breakfast/dinner, it is better to go somewhere else. Here, it will be nice to drink tea or coffee in a friendly company.
The prices are expensive. The assortment is kind of strange. There was no desire to order anything. However, the interior is interesting and the waiters are pleasant and polite. The administrator is kind of detached...
A good cafe, with a cozy interior, the only disadvantage is that it's too cramped, the tables are close to each other, it's understandable - the owners are trying to seat as many guests as possible. The staff is polite and friendly, the order was delivered quickly. A good place to have breakfast with a family or together with a girl. I really liked shakshuka.
It's expensive and not very tasty. In general, it is a normal institution for Almaty.
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Nikita
Level 12 Local Expert
November 16, 2022
A great place with a pleasant interior, excellent breakfasts and excellent coffee! Special respect to the staff — everyone is very responsive, kind and trying to help 🤗
I come here all the time.
The staff is polite and professional
Everything is very tasty
The prices are adequate.
That's why there are always a lot of people here. Somehow I couldn't even sit down during the day. I had to walk a little)). For me, this is the best cafe in Almaty.
It's beautiful and delicious, but the service is terrifying. It is necessary to remind about the appliances, sugar bowl, napkins, etc. everything needs to be reminded, everything needs to be asked separately. The staff doesn't know the menu well.