The Service in Almaty IS TERRIBLE. Half of the order was not delivered!!!!!! And they took the payment for the full order!!!!!!!! They say you bought it for charity. And the fact that this is a charity for the benefit of it is not clear who, maybe an employee of the Watermelon Farm itself. not specified. The money was withdrawn from the freedom card. and they return it as to a card of any other bank. The Freedom ecosystem is just a fiction!! Don't believe the ads!!!!
Support is constantly ignoring you.
If, for example, an order is late, they can read it the next day and stupidly ignore it. As for the refund, if you hit it every day, they may respond once a week requesting your data, and at one point they will simply stop responding, and it will not come to a refund. In short, if you have any problems, none of them will solve it.
I have been using the service for more than 3 years, but recently the quality has dropped, couriers call and say that they have nowhere to park and it is difficult for them to carry the order, this is very strange for me, cars are not allowed into the territory of the residential complex, but there is an entrance nearby, for some reason other delivery are able to deliver the order
I do not recommend anyone else to use this service.