Арасан
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+7 (771) 228-99-21
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12 reviews
July 15, 2024
At first glance, everything is fine, but then we were faced with the fact that there is no light or water all day, the staff is very slow, you need to wait for your food for 30-40 minutes (the waiters simply do not fit), in general, the service is very low. Don't come here, my family and I will choose another vacation spot next time!
See original · Русский
July 27, 2023
The hotel is decent, there are technical issues, but overall I liked everything! The kitchen is delicious, each room has air conditioning, the bed is clean, there are five pools for children for all ages! The lake is generally a fire, words cannot convey it! I recommend it
See original · Русский
July 16, 2023
We have been going to Alakol for several years and this is the most terrible recreation area.
1. No one has cleaned the pools for weeks
2. To eat what you paid for in advance, you need to stand in line for coupons for breakfast, lunch and dinner. Even when you arrive on schedule, you will be served food for 40 minutes. They run out of food for half of the guests.
3. There is no transfer, although they write everywhere that there is. That's a lie. You are given a taxi number where the lounge to the recreation area costs 10,000
4. They don't have a private beach. This is a shared beach where their sunbeds are just standing under a canopy. It is unrealistically far to the beach, their minibuses take them there according to the schedule
5. There are no animators, as they write on social media.networks. Of the animators, a 45+ woman and her daughter are 16-18 years old. They do not have a program and an action plan for children. A talent show that takes a year to prepare for
6. The rooms are dirty upon check-in. The shower cabins are half broken. But there were cabinets and tables in the room, in fact there are none.
When complaining on social networks, negative comments are cleaned
See original · Русский