The hotel really liked the design of the hotel, the Baroque elements. Everywhere there are reproductions of famous paintings by Klimt, Alma-Tadema, etc., many of which are made in the tapestry style. It was nice to return to the hotel, admiring the works of art, like in an art gallery. Good cuisine. But the hotel, in my opinion, definitely does not reach 4 stars. There was no bathrobe, hair balm, body lotion, or even a KETTLE in the room!!! on the 2nd day in the evening, a kettle was put on, but no water (at least 0.5 liters) or tea bags were put on. We are not talking about coffee at all. Breakfast is also very modest for a 4-star hotel. Instead of a wardrobe for things, there is a panel on the wall with 3 horn hooks and 3 shoulders for clothes. Plus 1 floor-mounted wooden hanger of the Trii or Absolute type. For me, these described "peculiarities" of the hotel were smoothed out only by the beautiful interior and good sound insulation.
Nice cozy hotel!!! When I come to Karaganda, I always stay here. Pleasant and courteous staff. The rooms are clean. The eternal kitchen. In general, everything is always at the best level!!!!
An interesting hotel, an unusual setting, a large room, delicious breakfast, and uninterrupted Internet connection. The staff is not very friendly. There was no hot water at check-in, no one bothered to notify about it. I had to call a plumber closer to midnight after my complaint. And he was the only one apologizing for everyone. There's a school nearby, so it can be noisy.